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Technical Application Support Specialist

vor 3 Monaten


Erlangen, Deutschland Thermo Fisher Scientific Vollzeit
Thermo Fisher Scientific Inc. ist das weltweit führende Unternehmen im Dienste der Wissenschaft mit einem Jahresumsatz von rund 40 Milliarden US-Dollar. Unsere Mission ist es, unsere Kunden dabei zu unterstützen, die Welt gesünder, sauberer und sicherer zu machen. Wir unterstützen unsere Kunden, die biowissenschaftliche Forschung voranzutreiben, bei der Lösung komplexer analytischer Herausforderungen, der Steigerung der Produktivität in ihren Labors, der Verbesserung der Patientengesundheit durch Diagnostik oder der Entwicklung und Herstellung von lebensverbessernden Therapien. Unser globales Team von mehr als KollegInnen bietet eine unübertroffene Kombination aus innovativen Technologien, komfortablen Einkaufsprozessen und pharmazeutischen Dienstleistungen durch unsere branchenführenden Marken, darunter Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon und PPD.

Wir sind ein weltweit führendes Unternehmen in den Bereichen Radioaktivitätsmessung und Dicken- und Schichtdickenmesstechnik. Unsere innovativen Produkte kommen global zum Einsatz und werden dabei unterschiedlichsten Anforderungen gerecht. Wir bieten unseren Kunden ein umfangreiches Portfolio an neuartigen Messgeräten und Systemen, welche nach modernsten Standards am Standort Erlangen entwickelt und produziert werden.

Für unseren Standort in Erlangen suchen wir zum nächstmöglichen Zeitpunkt einen



Ein Tag im Leben Bindeglied zwischen Kunden und internen Abteilungen bei technischen Problemen Eigenverantwortliche Verfolgung von Problemfällen bis zu deren Lösung Technische Unterstützung für Endkunden / AgentenBearbeitung von Kundenanfragen / Problemen und Kundenreklamation.Problemanalyse und Erarbeitung von Lösungsvorschlägen Online Ferndiagnose und Beratung bei technischen ProblemenAfter Sales Support Technische Unterstützung fürInterne Kunden (ThermoFisher Abteilungen) - National / InternationalCustomer ServiceService AbteilungenQualitätssicherungZusammenarbeit mit Global Technical Support Group Berichtswesen, Dokumentation & Erstellung von Unterlagen nach Vorgabe Handhabung von radioaktiven Quellen im Rahmen von Geräteschulungen und Gerätedemonstrationen Durchführung von Externen- und In-House-Schulungen Selbständige Verwaltung & Pflege von Demo Geräten
Der Schlüssel zum Erfolg Abgeschlossene Ausbildung zum Elektriker / Elektroniker Mehrjährige Berufserfahrung in einer vergleichbaren Position oder einem vergleichbaren Bereich Grundkenntnisse der Mechanik sowie Kenntnisse der Strahlenmesstechnik von Vorteil Gute Englischkenntnisse in Wort und Schrift Selbständige Arbeitsweise, Flexibilität, Teamgeist
Was wir bieten Einen Arbeitsplatz bei einem innovativen, zukunftsgewandten Arbeitgeber. Hervorragende Entwicklungs- und Karriereperspektiven in einem global wachsenden Unternehmen. Attraktive betriebliche Altersvorsorge. Eine Unternehmenskultur, in der Integrität, Involviert-sein, Intensität und Innovation gelebt werden.