Manager (m/f/d) Global Industry Management - Region North Europe
vor 3 Monaten
Manager (m/f/d) Global Industry Management - Region North Europe
Full or Part Time Ballindamm 25, Hamburg, Deutschland With Professional Experience 8/29/24 About Hapag-Lloyd
With a fleet of modern container ships and a total transport capacity of 11,9 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13, employees and offices in countries. Hapag-Lloyd has a container capacity of 11,9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of liner services worldwide ensure fast and reliable connections between more than ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2, employees assigned to the Terminal & Infrastructure segment handle terminal-related activities and provide complementary logistics services at selected locations.
Your Responsibilities:
Manage and develop Global Industry Management (GIM) and Beneficial Cargo Owner (BCO) customers by implementing and executing a successful strategy and by developing business opportunities to or from Region North Europe in line with the overall company strategy.
Develop the regional strategy GIM/BCO portfolio accounts Support budget discussions, tender target setting and contribute to the development of Account Plans Represent regional and area interests and expedite cross functional communication Closely liaise with Global Account Managers (GAMs) and Regional Account Managers (RAMs) in Region North Europe and actively drive Performance Management to ensure that vertical and customer targets are met Support to deliver the committed quality promises to our customers, identify challenges and develop solution action plans Actively support the tender process and ensure that your vertical / customer strategy is lived during tender negotiations Serve as a key escalation, consultant and focal point for our customers, Account Managers, and other internal stakeholders on regional basis F2F support customer QBR’s (Quarterly Business Reviews) and tender negotiations if needed Prepare presentations, create data analysis, and process ad-hoc requests Develop and continuously improve concepts, tools, reporting’s and KPI´s to ensure further strengthening of GIM/BCO in Region North Europe Support in BCO related projects and drive initiatives to enhance customer retention and reduce churn within the GIM/BCO portfolio
Your Profile:
Professional Experience in the liner shipping/transportation industry, ideally in Sales or Customer Experience roles Open-minded, resilient, and agile with positive mindset Proactivity, ownership, and a high level of responsibility Team player with good problem-solving skills Very good interpersonal and analytical skills Able to easily adapt to an ever-evolving environment and willing to take on new responsibilities Ability to understand complex problems and develop ideas on how to improve the status quo Excellent communication and presentation skills and fluent in both verbal and written English Experience in project work and working cross-functionally Proficient in all MS Office products and Qlik View/Qlik Sense
We Offer:
Constantly new, responsible tasks, the opportunity to introduce solutions that you are personally convinced of Excellent opportunities for further development, supported by a wide range of training and development opportunities Competitive remuneration (13 salaries + vacation pay) and social benefits, as well as a permanent employment contract At least 28 days of vacation, flextime, capital-forming benefits, company pension plan Company restaurant with daily changing, high-quality dishes to choose from as well as coffee bar Central location between the main train station and Jungfernstieg as well as subsidy for public transportation Hybrid work model: 3 weekdays at our headquarters in the heart of Hamburg and 2 weekdays mobile work Health and company sports programs (e.g. yoga, sailing, company doctor, etc.) as well as bicycle leasing
Contact person
Dawid Bujalla Manager Talent Acquisition & Employer Branding −© Apply online Share this job Imprint | Privacy Policy-
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