Order Management Specialist for the Semiconductor Industry

vor 4 Wochen


Feldkirchen, Deutschland Applied Materials Vollzeit

Applied Materials is the world market leader for special systems and manufacturing processes in semiconductor, electronics and display technology. We provide the technology to manufacture nearly every new chip and advanced display in the world.

To strengthen our team, we are looking for you as Oder Management Specialist, mainly responsible for the accounts in Central Europe to support Consignment Spare Parts, Repairs and TKM Billing. This is a support function to improve our spare parts efficiency.

Your key responsibilities as an Oder Management Specialist

You will be responsible for the successful management of customer account for spare part contracts. You will ensure timely completion of all activities related to spares contract, accurate billing, and reconciliation. You work on a regular basis with local Operation (Applied Materials customer service), Customer, Order fulfillment, Customer service representative, Planning, Purchasing, Marketing, Logistics, Finance, Sales.

Order Management:

Consignment & Backlog management Critical orders & Downs follow-up Invoice & billing queries, TKM Billing support Customer ERP data integrity & pricing data alignment Customs and Contract repair support

Customer and Account Team Support:

Point of contact for customers regarding Spares operational issues and escalation management Pre-Sales support Managing escalations from internal customer

Billing:

On time billing for customer accounts on time (monthly + weekly pre-reconciliation). Ensure Ship Not Billed activity/billing aging is minimum. Find solutions when discrepancies are discovered. Responsible to manage and resolve customer inquiries/dispute in collaboration with local Customer Service team and Sales team.

Inventory Management:

Ensure 100% alignment between customer and Applied Materials system (Quarterly book to Book – Yearly Physical inventory)

Reverse Logistics:

Process all reverse supply chain and failure analysis.

Your education and experience

Bachelor’s or Master’s degree with minimum of 5 years working experience in customer service Knowledge of supply chain processes, general business processes in spare parts & service industry would be appreciated. Tools: Microsoft office product, Advanced Excel knowledge (Pivots, VLOOKUP’s, Charts etc.), SAP/CRM experience Fluent in English and additional language would be an advantage Customer focus, empathy, active listening, patience in order to build positive relationships Strong communication skill, curiousity, team spirit, analytical and problem-solving skills Semiconductor experience and Project Management experience is beneficial as well Location: Dresden, Germany, other European locations, or working from home is possible.

What you can expect from us:

Onboarding with industry experts from the Applied Materials global team and a local buddy. Learning and development opportunities through continuous professional training and personal skills development. A variety of tasks in an innovative and international technology company. Reasonable salary and benefits including bonus programs, company pension plan, employee stock purchase program, overtime pay and an Urban Sports Club membership. Flexible working hours with the possibility to combine working from home or from the office. 30 days of vacation in Germany

Make Possible with Applied Materials.

Your recruitment contact: Falk Bierig ()

#LI

Qualifications

Education:

Associate's Degree

Skills:

Certifications:

Languages:

Years of Experience:

1 - 2 Years

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 10% of the Time

Relocation Eligible:

No

  • Feldkirchen, Deutschland Applied Materials Vollzeit

    Applied Materials is the world market leader for special systems and manufacturing processes in semiconductor, electronics and display technology. We not only provide the technology that powers nearly every new chip and advanced display in the world, but also our innovations shape the technology of the future. ~33,000 employees worldwide work in research...


  • Feldkirchen, Deutschland Applied Materials Vollzeit

    Applied Materials is the world market leader for special systems and manufacturing processes in semiconductor, electronics and display technology. We not only provide the technology that powers nearly every new chip and advanced display in the world, but also our innovations shape the technology of the future. ~33,000 employees worldwide work in research...


  • Feldkirchen-Westerham, Deutschland W. L. Gore & Associates Vollzeit

    Job: Sales Operations Primary Location: Europe-DE-BY-Feldkirchen-Westerham Travel%: None Shift: Day Schedule: Part-time **Product Operations Specialist - Footwear, Gloves & Accessories (f/m/d)**-231213 **About Us**:Gore is a materials science company focused on improving lives through discovery, product innovation and rewarding careers for our...

  • Electrical Engineer

    vor 3 Wochen


    Feldkirchen, Deutschland Applied Materials Vollzeit

    Applied Materials is the world market leader for special systems and manufacturing processes in semiconductor, electronics and display technology. We not only provide the technology that powers nearly every new chip and advanced display in the world, but also our innovations shape the technology of the future. ~33,000 employees worldwide work in research...

  • Electrical Engineer

    vor 1 Woche


    Feldkirchen, Deutschland Applied Materials Vollzeit

    Applied Materials is the world market leader for special systems and manufacturing processes in semiconductor, electronics and display technology. We not only provide the technology that powers nearly every new chip and advanced display in the world, but also our innovations shape the technology of the future. ~33,000 employees worldwide work in research...

  • Contracts Specialist

    vor 2 Wochen


    Feldkirchen-Westerham, Deutschland W. L. Gore & Associates Vollzeit

    **Tätigkeit **: Sales Operations **Primärer Standort **: Europa-DE-BY-Feldkirchen-Westerham Reisetätigkeit : 5% **Schicht **: Frühschicht **Beschäftigungsart **: Vollzeit Contracts Specialist (f/m/d) Sales & Marketing Enablement - 224515 **About Us**:Gore is a materials science company focused on improving lives through discovery, product...

  • Contracts Specialist

    vor 1 Woche


    Feldkirchen-Westerham, Deutschland W. L. Gore & Associates Vollzeit

    **Tätigkeit **: Sales Operations **Primärer Standort **: Europa-DE-BY-Feldkirchen-Westerham Reisetätigkeit : 5% **Schicht **: Frühschicht **Beschäftigungsart **: Vollzeit Contracts Specialist (f/m/d) Sales & Marketing Enablement - 224515 **About Us**:Gore is a materials science company focused on improving lives through discovery, product...


  • Feldkirchen-Westerham, Deutschland Aenova Group Vollzeit

    Team Lead Business Management, Southern Germany (f/m/d)for our sites Bad Aibling, Feldkirchen, Regensburg and Tittmoning Would you like to make a valuable contribution to the health of patients? And do something really meaningful on your own responsibility? Then we look forward to hearing from you! Excellence beyond manufacturing - that's what we stand for...


  • Feldkirchen-Westerham, Deutschland W. L. Gore & Associates Vollzeit

    **About Us**:Gore is a materials science company focused on improving lives through discovery, product innovation and rewarding careers for our Associates. **About the Role**:We are looking for a Product Operations Specialist to join our team. In this role, you will support the Customer oriented fabrics (COF) Footwear, Gloves and Accessories team to drive...


  • Feldkirchen, Deutschland Applied Materials Vollzeit

    This position requires a fast learner with a passion for engineering, systems thinking, managing projects, leading technical teams and building a strong win-win collaboration environment between large engineering technical organizations. Applied Materials is the world market leader for special systems and manufacturing processes in semiconductor,...


  • Feldkirchen, Deutschland Applied Materials Vollzeit

    This position requires a fast learner with a passion for engineering, systems thinking, managing projects, leading technical teams and building a strong win-win collaboration environment between large engineering technical organizations. Applied Materials is the world market leader for special systems and manufacturing processes in semiconductor,...


  • Feldkirchen, Deutschland Danaher Vollzeit

    At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. The Senior Manufacturing Quality Technician (f/m/d) for Beckman Coulter Diagnostics is responsible for the inspection...


  • Feldkirchen-Westerham, Deutschland W.L. Gore & Associates Vollzeit

    **About the Role**:Starting 01.09.2024 we are looking for an Intern (f/m/d) to support our global Strategic Marketing Team for GORE-TEX Outdoor and Lifestyle apparel in Feldkirchen-Westerham, greater Munich, for a duration of 6 months. With this position we’re offering you the opportunity to gain insights into product innovations and the development of...


  • Feldkirchen-Westerham, Deutschland W. L. Gore & Associates GmbH Vollzeit

    **About Us**: Gore is a materials science company focused on improving lives through discovery, product innovation and rewarding careers for our Associates Those who choose Gore, want to discover and explore new ways - using their passion and knowledge, where doing so as part of a strong and engaged network is as important as individual...


  • Feldkirchen, Deutschland Cadence Design Systems, Inc. Vollzeit

    At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. PRIMARY DUTIES AND RESPONSIBILITIES Represent Cadence with the EU Commission and European member states in the context of the EU Chips Act and other government initiatives across the European Union. Engage directly with ecosystem and...


  • Feldkirchen, Deutschland Applied Materials Vollzeit

    Applied Materials is the world market leader for special systems and manufacturing processes for semiconductor technology, electronics and display technology. We provide the technology to manufacture nearly every new chip and advanced display in the world. This is an outstanding opportunity for an experienced compliance attorney to join a...

  • Facilities Coordinator

    vor 2 Monaten


    Feldkirchen, Deutschland JLL Vollzeit

    JLL supports the Whole You, personally and professionally. **Facilities Coordinator(Location**: Munich, Germany) **Role**: Facilities coordinator will be responsible for coordination and controlling of on-site services and administration, ensuring first class service delivery to the Client account. Facilities coordinator reports to JLL Facilities Manager -...

  • Accounting Specialist

    Vor 2 Tagen


    Feldkirchen, Deutschland Qioptiq Photonics GmbH & Co. KG Vollzeit

    **Accounting Specialist (w/m/d) - befristet für 18 Monate****: FELDKIRCHEN, GERMANY Qioptiq, ein Excelitas Technologies Unternehmen, entwickelt und produziert optische Komponenten und Systeme, die in einer Vielzahl von Anwendungen und Märkten wie z.B. Medizintechnik, Luft - und Raumfahrt sowie Forschung, Entwicklung und der Halbleiterindustrie zum Einsatz...


  • Feldkirchen-Westerham, Deutschland W. L. Gore & Associates Vollzeit

    Job: Marketing & Communications Primary Location: Europe-DE-BY-Feldkirchen-Westerham Other Locations: Europe-NL-NB-Tilburg, Europe-IT-34-Verona, Europe-ES-CT-Barcelona, Europe-SE-O-Mölndal, Europe-GB-SCT-Edinburgh, Europe-FR-IDF-Paris Travel%: 20% Shift: Day Schedule: Full-time **Strategic Marketing Specialist (f/m/d)**-231292 This position may be...


  • Feldkirchen-Westerham, Bayern, Deutschland Cadence Design Systems, Inc. Vollzeit

    At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Training coordination responsibilities: Manage customer requests for live/virtual training: consult, quote, coordinate, process orders/invoices. Organize trainer allocation, logistics and technical set-up on Amazon Web Services. Customer data...