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Process Owner Demand Management
vor 2 Monaten
Invest your expertise in a place of true value: the SAP Functional Shared Services department of a global health care group. With our colleagues based all over the world we are working on fascinating projects internally for the business segments within the Fresenius Group, envisioning effective and efficient SAP solutions and IT concepts for use in the health care sector.
As Process Owner Demand Management (m/f/d) you will assuming the end-to-end responsibility for the demand management process, optimization and its implementation.
Let’s join forces: your experience and insightful, innovative ideas combined with our existing expertise will soon lead to innovative solutions in your area of responsibility.
Ready for new horizons? Welcome to Fresenius
Your assignments
Process responsibility:
Assuming end-to-end responsibility for the demand management process
Ensuring compliance with and further development of process standards and guidelines
Regular review and optimization of the demand management process
Coordination and optimization of the interfaces of the demand management process with other affected processes and their process owners for consistent process harmonization and optimization (e.g. finance, controlling, procurement, demand delivery, compliance)
Further development of the demand management process in the agile project environment
Requirements management:
Recording, analysis and prioritization of requirements from various business areas for the demand management process
Coordination and moderation of requirements workshops with stakeholders
Creation and maintenance of a central requirements register
Coordination and communication:
Close cooperation with the business segments, IT and external partners
Ensuring transparent communication and reporting on the status of the requirements
If necessary: Mediation between the various stakeholders and finding solutions to conflicts
Quality management:
Monitoring and ensuring the quality of the requirements documentation
Conducting process and requirements reviews
Development and implementation of KPIs to measure process performance
Risk management:
Identification and assessment of risks in the demand management process
Development and implementation of risk mitigation measures
Your profile
Completed studies in business administration, business informatics, engineering or a comparable qualification
Several years of professional experience in the field of demand management, process management or a similar function
Extensive expertise in the areas of process management and requirements management
Very good knowledge of ServiceNow required, Jira desirable
Experience in working with various stakeholders at different hierarchical levels
Leadership skills, especially with a focus on international teams
Knowledge of ITIL, COBIT or other relevant frameworks
Experience in agile frameworks
Strong analytical skills and problem-solving skills
Excellent communication and facilitation skills
Fluent written and spoken English, good German skills are an advantage
Our offer to you
As an IT professional, there is a lot for you to discover at Fresenius. Add purpose to your career:
The opportunity to work mobile, individually in consultation with your manager
The opportunity to change not only our company, but also the world – using cutting-edge technologies
An environment comprising a range of different business areas and offering great scope for meaningful IT projects
We need your IT skills across a wider range of areas, including administration, consulting, IT security and project management
A colorful, intercultural, international team offering a great deal of mutual support and the scope to help shape our IT across all disciplines
The opportunities to select your own individualized specialist development opportunities
Do you thrive in a company that never stands still?
Then we look forward to receiving your application along with your salary expectations.
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