Strategy & Operations Manager, Fleets

vor 2 Monaten


Berlin, Deutschland Wolt Vollzeit
Job Description

  • Global Delivery Operations is a central team collaborating with our Regional Operations teams by driving our long-term operations strategy and operating model development. We work closely with our regional operations teams, general management and key functional leaders across dimensions such as Product and Analytics, and drive forward company-wide projects with high strategic importance.

    This role is focused on 3rd party fleet strategy as part of our courier operations. 3rd party fleets or fleet Managers are our partners managing a larger pool of couriers as opposed to Wolt partnering directly with individual courier partners. Fleets are an essential source of courier supply for Wolt and they also provide opportunities to supply optimization within weekly and daily levels. This role will be in charge of taking our fleet model to the next level starting with defining the strategy for use of fleets in the future and the optimal operating model for fleet collaboration to support strategy execution.

    Your role is to define our strategy and approach to using Fleet partners in any given country. We currently operate in 27+ markets, so this role will offer you an interesting challenge to solve at scale You will be working closely with our central and local teams. This role benefits from Strategic mindset, bias for action, and good internal and external stakeholder management skills. Concretely you could be working with for example:

  • Strategy: Defining our approach to using fleets in any given country including cost modeling. Whether this is to secure Fleet courier supply availability or more tactically control supply on intraday level

  • Operating model: Defining how we work with fleets including e.g. performance improvement, account management, cost modelling and compliance

  • Product collaboration and roll-out support: Defining and prioritising new Product development requirements to support our fleet strategy and driving the roll-out and adoption of these features

  • Creating new insights through analytics and ensuring our data infrastructure supports the analytics needs in this area

  • Regional and global collaboration: harmonising our processes, reporting, and standards. Facilitating the dialogue between legal/compliance and regional operations

  • In practice this would mean starting with understanding the current fleet partner usage across our markets as a starting point for creating the strategy and vision. Essential part of the strategy work is benefit and cost modelling to come up with relevant region specific recommendations for the use of fleets. The following steps would focus on really making it all happen through operating model design and working together with the regions on implementation (e.g. negotiations with fleets on SLAs).

    We offer you the potential to explore various parts of our business, and grow professionally with the company. As Wolt is a global company, traveling in this role is expected.


Qualifications

  • Structured problem solving skills with a bias for action and impact. Preference for step changes over incremental improvement
  • Vendor management or key account management experience: Ability to negotiate and work well with 3rd parties
  • Stakeholder management and Program management experience. Preferably in a global setting.
  • Experience in strategy and/or business or operations development, whether through in-house roles or consultancy is a benefit. Solid Analytical skills are needed.
  • Proactive ownership mentality - an independent thinker who can work with limited guidance, but through grit and determination can deliver a successful outcome.
  • Excellent written and oral communication skills in English.
  • Eligible to work in the EU, and willingness to (re)locate to one of our business focal points, in Helsinki or Berlin


Additional Information

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going 

What you’ll get by joining us:

  • Opportunity to be part of building something exceptional and see the impact you are driving
  • Learning and growth opportunities in a globally scaling tech company
  • Competitive salary + stock options available

If you have any further questions about the position, you can turn to:

Alexandra Richiteanu, alexandra.richiteanu@external.wolt.com, Talent Acquisition Partner

Please note that we do not accept applications coming in via email. Please submit your application in English via our job portal. 

We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today



  • Berlin, Berlin, Deutschland Willma Technologies Vollzeit

    Willma Technologies is on a mission to revolutionize urban deliveries by offering same- and next-day, carbon neutral options to independent merchants and D2C brands. As we continue to grow our network of external partners, we need a skilled Fleet Operations Manager to scale our network and optimize fleet partner efficiency.Key ResponsibilitiesManage daily...


  • Berlin, Berlin, Deutschland Willma Technologies Vollzeit

    Job Opportunity at Willma TechnologiesWe are seeking a highly skilled Fleet Operations Manager to join our team at Willma Technologies.About the RoleThe successful candidate will be responsible for scaling our network of external partners and optimizing the efficiency of our fleet partners. This includes managing daily outbound shipments, building and...


  • Berlin, Berlin, Deutschland Willma Technologies Vollzeit

    Willma Technologies is on a mission to revolutionize urban deliveries with carbon-neutral options. We are seeking a skilled Fleet Operations Manager to scale our network and optimize fleet partner efficiency.Key ResponsibilitiesManage daily outbound shipments and communicate with fleet partnersBuild and monitor performance management of fleet...


  • Berlin, Berlin, Deutschland Willma Technologies Vollzeit

    Willma Technologies is on a mission to revolutionize urban deliveries by providing same- and next-day, carbon neutral services to independent merchants and D2C brands.Key ResponsibilitiesThe Fleet Operations Manager will play a crucial role in scaling our network and optimizing fleet partner efficiency:Oversee daily outbound shipments and manage...

  • Fleet Operations Manager

    vor 6 Monaten


    Berlin, Deutschland Willma Technologies Vollzeit

    Willma is on a mission to democratize access to same- and next-day, carbon neutral deliveries in urban areas, giving independent merchants as well as D2C brands the opportunity to offer a prime-like experience to their customers. Tasks As we are contionously growing our network of external partners, taking care of our same- and next-day deliveries, we are...

  • Fleet Operations Manager

    vor 6 Monaten


    Berlin, Deutschland Willma Technologies Vollzeit

    Willma is on a mission to democratize access to same- and next-day, carbon neutral deliveries in urban areas, giving independent merchants as well as D2C brands the opportunity to offer a prime-like experience to their customers. Tasks As we are contionously growing our network of external partners, taking care of our same- and next-day deliveries, we are...

  • Fleet Operations Manager

    vor 4 Monaten


    Berlin, Deutschland Willma Technologies Vollzeit

    Willma is on a mission to democratize access to same- and next-day, carbon neutral deliveries in urban areas, giving independent merchants as well as D2C brands the opportunity to offer a prime-like experience to their customers.TasksAs we are contionously growing our network of external partners, taking care of our same- and next-day deliveries, we are...


  • Berlin, Berlin, Deutschland Amazon Deutschland Transport GmbH - B78 Vollzeit

    About the RoleWe are seeking a highly skilled Sr Fleet Solutions Manager to join our EU Global Fleet and Products Team at Amazon Deutschland Transport GmbH - B78. The successful candidate will be responsible for rolling out and expanding fleet products, services, and programs for our AMZL last mile fleet, including the Fleet Service Center Network.Key...


  • Berlin, Berlin, Deutschland Amazon Deutschland Transport GmbH - B78 Vollzeit

    About the RoleWe are seeking a highly skilled Sr Fleet Solutions Manager to join our EU Global Fleet and Products Team. The successful candidate will be responsible for rolling out and expanding fleet products, services, and programs for our AMZL last mile fleet, including the Fleet Service Center Network.Key Responsibilities• Operationalize fleet service...


  • Berlin, Berlin, Deutschland Amazon Deutschland Transport GmbH - B78 Vollzeit

    About the RoleWe are seeking a highly skilled Sr Fleet Solutions Manager to join our EU Global Fleet and Products Team. The successful candidate will be responsible for rolling out and expanding fleet products, services, and programs for our AMZL last mile fleet, including the Fleet Service Center Network.Key Responsibilities Operationalize fleet service...


  • Berlin, Deutschland Amazon Deutschland Transport GmbH - B78 Vollzeit

    We are looking for a Sr Fleet Solutions Manager within our EU Global Fleet and Products Team. The Sr. Fleet Solutions Manager will be responsible for rolling out and expanding fleet products, services and programs for our AMZL last mile fleet, including the Fleet Service Center Network. Fleet products, services and programs include maintenance and repairs...


  • Berlin, Deutschland SOS MEDITERRANEE Deutschland e.V. Vollzeit

    **SOS Humanity is a civil, donation-funded search and rescue organisation in the central Mediterranean. Founded 2015 in Berlin, the organisation has rescued more than 36.000 people from distress at sea and from drowning to date. Our vision is a world in which the human rights of all people are respected and in which no one should drown while fleeing. In our...


  • Berlin, Deutschland SOS MEDITERRANEE Deutschland e.V. Vollzeit

    **SOS Humanity is a civil, donation-funded search and rescue organisation in the central Mediterranean. Founded 2015 in Berlin, the organisation has rescued more than 36.000 people from distress at sea and from drowning to date. Our vision is a world in which the human rights of all people are respected and in which no one should drown while fleeing. In our...


  • Berlin, Deutschland Via Vollzeit

    **Via** is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. Together with the city of Berlin and the Berliner Verkehrsbetriebe, BVG, we have been operating "BVG Muva" and previously "BerlKönig" over the past...


  • Berlin, Berlin, Deutschland Amazon TA Vollzeit

    About the RoleThe EU Fleet Compliance Team at Amazon is responsible for upholding fleet road worthiness, ensuring safe fleet operations in accordance with legal regulations and Amazon operating standards.As a Senior EU Transport Compliance Manager, you will play a key role in maintaining fleet standards and ensuring that contractual and service level...


  • Berlin, Berlin, Deutschland Amazon TA Vollzeit

    At Amazon, we strive to be the most customer-centric company on Earth. One key customer experience we're constantly improving is how we fulfill and deliver their orders. Our goal is to exceed customer expectations by ensuring timely, accurate, and cost-effective delivery. To meet this goal, we're continually innovating and introducing pioneering new products...


  • Berlin, Deutschland Via Vollzeit

    **Via** is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint — we've got huge goals. Together with the city of Berlin and the Berliner Verkehrsbetriebe, BVG, we have been operating "BVG Muva" and previously "BerlKönig" over the past years,...


  • Berlin, Deutschland Amazon TA Vollzeit

    At Amazon, we're working to be the earth’s most customer-centric company. br/> We are looking for an Senior EU Fleet Compliance Manager, who will be responsible for ensuring fleet standards are maintained. - Recommend, implement and monitor preventative and corrective actions to ensure that quality assurance standards are achieved - Owning fleet...


  • Berlin, Berlin, Deutschland DE011 Oliver Wyman GmbH Vollzeit

    Are you looking for a challenging role in operations strategy that allows you to drive business growth and improvement in the German market? Oliver Wyman is a leading management consulting firm that is looking for an experienced Operations Strategy Manager to join our team in Germany. As an Operations Strategy Manager, you will play a key role in shaping...


  • Berlin, Berlin, Deutschland Lime Vollzeit

    Job Summary:As an Operations Manager at Lime, you will be responsible for managing the operations of our London market. This includes overseeing the warehouse operations, managing a team of early career warehouse staff, and ensuring that the market meets or exceeds defined KPIs. You will also be responsible for defining and implementing an operations...