Operations Manager DE
Vor 1 Monat
Düsseldorf, Deutschland
DODO Germany GmbH
Vollzeit
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We are looking for an Operations Manager who will take responsibility for managing and further developing operational processes in the assigned region (initially: Düsseldorf and Hanover; eventually also Mannheim, Frankfurt, and Cologne) and oversee the entire lifecycle of our 3PL partners. If you have experience in operational management, strong analytical skills, and the ability to build stable partnerships, this position is the perfect fit for you.
Ideal
location:
Düsseldorf/Duisburg/Essen and the surrounding area. Please send me your resume in English. TASKS
* Management of the entire lifecycle of 3PL partners—sourcing, onboarding, contract management, performance monitoring, scaling, and termination of the partnership.
* Performance evaluation and improvement—analysis of 3PL and courier KPIs, proposal and implementation of measures to achieve SLA targets.
* Ensuring audit readiness—implementing corrective and preventive actions, as well as maintaining and updating all relevant documents.
* Communicating with our customers, 3PL partners, and internal teams to ensure smooth operational processes.
* Management of vehicle-related processes – coordinating vehicle pickups at service centers, reporting accidents, and maintaining an up-to-date accident database.
* Supporting business case calculations and budgeting, as well as taking responsibility for the P&L of your own division – detailed knowledge of cost structures and margin drivers, supporting financial closings, and maximizing gross profit. Wir haben dein Interesse geweckt? Dann bewirb dich jetzt in nur 3 Minuten mit hokify
location:
Düsseldorf/Duisburg/Essen and the surrounding area. Please send me your resume in English. TASKS
* Management of the entire lifecycle of 3PL partners—sourcing, onboarding, contract management, performance monitoring, scaling, and termination of the partnership.
* Performance evaluation and improvement—analysis of 3PL and courier KPIs, proposal and implementation of measures to achieve SLA targets.
* Ensuring audit readiness—implementing corrective and preventive actions, as well as maintaining and updating all relevant documents.
* Communicating with our customers, 3PL partners, and internal teams to ensure smooth operational processes.
* Management of vehicle-related processes – coordinating vehicle pickups at service centers, reporting accidents, and maintaining an up-to-date accident database.
* Supporting business case calculations and budgeting, as well as taking responsibility for the P&L of your own division – detailed knowledge of cost structures and margin drivers, supporting financial closings, and maximizing gross profit. Wir haben dein Interesse geweckt? Dann bewirb dich jetzt in nur 3 Minuten mit hokify