Director of Guest Experience

vor 5 Stunden


Berlin, Berlin, Deutschland SPARK Europe GmbH & Co. KG Vollzeit 80.000 € - 120.000 € pro Jahr

SPARK Berlin ist Europas Premium-Plattform für neue Formen der Gastkultur.

Hier verschmelzen Business, Art und Lifestyle in einer Atmosphäre, die inspiriert und verbindet.

Als Director of Guest Experience & Lifestyle übernehmen Sie die Leitung des gesamten Hospitality-Teams und prägen die Servicephilosophie eines Hauses mit internationalem Anspruch.

Aufgaben
  • Gesamtverantwortung für Guest Experience, Hospitality und Service Operations
  • Führung und Weiterentwicklung des Teams (Butler, Hosts, Service, F&B)
  • Definition und Umsetzung der SPARK Hospitality Standards
  • Persönliche Betreuung von VIP-Gästen, Partnern und Key Clients
  • Strategische Weiterentwicklung von Living- und Event-Erlebnissen
  • Enge Abstimmung mit dem General Management und der Unternehmensführung
Qualifikation
  • 10–15 Jahre Berufserfahrung im internationalen Hospitality-, Boutique- oder Lifestyle-Segment
  • Führungserfahrung mit Schwerpunkt Guest Experience oder Operations
  • Stilsicherheit, emotionale Intelligenz und Organisationstalent
  • Sprachen: Deutsch und Englisch fließend, Französisch von Vorteil
  • Visionäres Denken und ausgeprägtes Gespür für Atmosphäre und Exzellenz
Benefits
  • Aufbau und Leitung eines High-End-Hospitality-Teams
  • Gestaltungsspielraum und strategischer Einfluss auf SPARK Experiences
  • Inspirierendes Umfeld mit internationalen Gästen und Marken
  • Langfristige Karriereperspektive und attraktives Compensation Package

Sie leben Gastkultur als Haltung, nicht als Routine – und möchten Hospitality neu denken?

Dann gestalten Sie mit SPARK Berlin einen Ort, an dem Stil, Emotion und Service zu einem Erlebnis verschmelzen.



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