International Sales Operations Manager Silvus

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department OverviewThe International Silvus Sales team is responsible for the sales of Silvus products, software and services via the extensive network of Channel partners and now via access to Direct customers through legacy MSI sales. The Sales Operations Manager role's primary focus is to support the International Sales VP and the sales teams with all operational tasks to drive efficiency across the sales team for forecasting and reporting.
Job Description

Key Responsibilities of the International Sales Operations Manager:

• Working closely with the Silvus sales Team to drive efficiencies and growth.

• Providing support to the International Sales VP and Silvus sales team 

  • Daily, weekly, quarterly and annual forecasting & CV reporting

  • Ad-Hoc reporting as required

  • Operation reviews and Quarterly Business review presentations and support

  • Analyzing sales data to identify trends, opportunities, and areas for improvement. 

  • Managing and maintaining CRM data to ensure accurate and up-to-date information. 

  • Collaborating with the sales team to develop and implement sales strategies and tactics to drive growth and new opportunities.

  • Creating regular reports and dashboards to track sales performance and KPIs.

  • Driving sales forecasting and quota setting processes for the sales organization. 

  • Identifying and implementing process improvements to streamline sales operations.

  • Providing training to the sales team on tools, processes, and best practices

  • Tracking and reporting on key sales metrics, such as conversion rates, win/loss analysis, and pipeline management. 

• Sales Support

  • On boarding new hires with required training.

  • Working with the Global Operations team on identifying and supporting other training requirements

• Working with Global and International counterparts to drive new tools, processes and collaborations.

• Helping drive integration across MSI as and when required.

• Working closely with finance, strategy and supply chain.

Basic Requirements

• A Bachelor's degree in business, technical, or any related field, Masters a plus

• 2-5 years of experience in operations management or in sales

• Excellent communication skills 

• Ability to work under own initiative and self motivation a must

• Advanced analytical and problem-solving skills to identify opportunities for sales process improvements and develop and implement new strategies

• Financial skills and business acumen to understand sales profitability and opportunities

• Experience of SalesForce/Zoho or related CRM and Tableau software

• Advanced Excel skills

• Possess critical thinking and investigative skills

• Excellent Google sheets, docs and slides skills

• AI Skills an advantage

• Research and reporting skills to analyze sales data and consumer trends to create sales forecasts

• Good influencing, consensus-building and conflict-resolution skills

• Knowledge of channel distribution strategy and programs an advantage

Some travel (1-2 days every month may be required)

Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperiencedReferral Payment PlanNoCompanyMotorola Solutions Germany GmbH

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

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