Lead Software Analyst

Vor 6 Tagen

Ingolstadt, Bayern, Deutschland Majesco Vollzeit 60.000 € - 90.000 € pro Jahr

Job Summary:
The Lead Analyst, Technical Support will be responsible for identifying, analyzing, and correcting data discrepancies related to policy records within the system. The specialist will collaborate with cross-functional teams, including policy triage, customer service, and technical support, to ensure policy records are accurate and up to date. This role is crucial for maintaining data integrity and supporting effective policy implementation and decision-making processes.
 
Key Responsibilities:

  • Data Analysis & Correction:
    Identify and analyze data discrepancies related to policy records and execute data corrections in compliance with established procedures and guidelines.
  • Incident & Problem Management:
    Deliver a superior customer experience by effectively understanding the incidents logged by customers, perform root cause analysis for issues and update policy records accordingly. Ensure accurate data entry and management of sensitive policy-related data.
  • Collaboration with Teams:
    Work closely with various triage team members, TAM/escalations team members, and IT/Cloud support to resolve issues in a timely manner and escalate more complex problems as needed.
  • Documentation & Reporting:
    Document all data fixes and resolutions clearly, keeping detailed logs for reporting and auditing purposes. Regularly update the triage team and stakeholders on progress.
  • Quality Assurance:
    Review and validate policy data to ensure all changes and corrections are accurate. Conduct regular data integrity checks and follow up on any inconsistencies.
  • Operations and maintenance: Actively action on daily operational activities and ensure minimal downtime of application. Monitor application/database and identify performance bottlenecks and work towards resolving identified issues.

Qualifications:

  • Bachelor's degree in information technology with 5+ years working experience in Banking, Insurance or related field (or equivalent experience).
  • Proven experience in data management, data analysis, or related roles, preferably with Property & Casualty Insurance background.
  • Advance knowledge of data analysis techniques and tools with focus on Oracle, SQL or other database query languages.
  • Advanced problem-solving skills, demonstrating the ability to identify, define and understand a problem, have knowledge of root cause analysis and research effective solutions for the customer. Ability to work under tight deadlines and manage multiple tasks simultaneously.
  • Excellent written and verbal communication skills; ability to simplify and communicate technical issues. Excellent attention to detail and organizational skills. Ability to document analysis using tools like ServiceNow, Jira and Confluence.

Preferred Skills:
 

  • Experience working with Majesco Property & Casualty or similar insurance-related solutions.
  • Experience of Software versioning & revision control system (e.g. SVN)
  • Strong technical aptitude for both cloud-based and on-premises client solutions

  • Lead Software Analyst

    vor 1 Woche

    Ingolstadt, Bayern, Deutschland Majesco Vollzeit 60.000 € - 120.000 € pro Jahr

    Job OverviewThe Digital1st Lead Configurator will be responsible for designing and providing solution for applications developed using Digital1st platform. D1st Lead Configurator should have a good understanding about the configuration of user interface and components available in Digital 1st Platform to create/customize the application.Digital1st is...

  • Business Analyst

    Vor 4 Tagen

    Ingolstadt, Bayern, Deutschland TechBiz-Global Vollzeit 40.000 € - 80.000 € pro Jahr

    TechBiz Global is a leading IT recruitment company. We provide IT recruitment, outstaffing, outsourcing, software development, and different consulting services with a primary focus on making our partners achieve their business goals successfully. At TechBiz Global, we celebrate diversity and are promoting an inclusive environment. Our clients and partners...

  • Head of Software Engineering

    vor 2 Wochen

    Ingolstadt, Bayern, Deutschland Audi Vollzeit 120.000 € - 180.000 € pro Jahr

    To be filled:12/31/2025Work EnvironmentAt Audi, we are redefining the automobile as a Software-Defined Vehicle. Join us as Head of Software Engineering and lead a team that drives innovation, sets standards, and builds the foundation for next-generation automotive software.Why You'll Love Working Here:Innovation at Scale: Work on cutting-edge E/E platforms...

  • Senior Automotive Platform/BSP/Safety Application Engineer

    Vor 6 Tagen

    Ingolstadt, Bayern, Deutschland Qualcomm Vollzeit 90.000 € - 120.000 € pro Jahr

    CompanyQualcomm Technologies International GmbHJob AreaEngineering Group, Engineering Group > Software Applications EngineeringDescriptionGeneral Summary:Automotive is the first major industry that Qualcomm is disrupting by building on our foundational leadership, differentiation, and scale in mobile. In just a few years, Qualcomm has gone from newcomer to...

  • Senior Automotive Platform/BSP/Safety Application Engineer

    Vor 6 Tagen

    Ingolstadt, Bayern, Deutschland Qualcomm Vollzeit 80.000 € - 120.000 € pro Jahr

    Company:Qualcomm Technologies International GmbHJob Area:Engineering Group, Engineering Group > Software Applications EngineeringGeneral Summary:Description:Automotive is the first major industry that Qualcomm is disrupting by building on our foundational leadership, differentiation, and scale in mobile. In just a few years, Qualcomm has gone from newcomer...

  • Automotive Multimedia

    Vor 6 Tagen

    Ingolstadt, Bayern, Deutschland Qualcomm Vollzeit 80.000 € - 120.000 € pro Jahr

    *Company:*Qualcomm Technologies International GmbH*Job Area:*Engineering Group, Engineering Group > Software Applications Engineering*General Summary:Join Qualcomm's Automotive Application Engineering Group and be at the forefront of next-generation In-Vehicle Infotainment (IVI) and digital cockpit technologies. As aSenior Video Domain Engineer*, you will...

  • ADAS Architect

    Vor 4 Tagen

    Ingolstadt, Bayern, Deutschland Qfyre TechLabs Vollzeit 100.000 € - 120.000 € pro Jahr

    𝗔𝗗𝗔𝗦 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁 (𝟱 𝗽𝗼𝘀𝗶𝘁𝗶𝗼𝗻𝘀)𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: 𝗜𝗻𝗴𝗼𝗹𝘀𝘁𝗮𝗱𝘁Experience: 10–15 years (minimum 5+ years in ADAS/Automotive Software Architecture)Employment Type: Full-timeLanguage Requirement: English and Native GermanMode: Hybrid- 3 days...

  • Junior Test Engineer

    vor 1 Woche

    Ingolstadt, Bayern, Deutschland Intellias Vollzeit 35.000 € - 55.000 € pro Jahr

    We are looking for a skilled Driver and preferably a combination of skills of Driver and Junior Manual Test Engineer with a clear understanding of SDLC and testing theory. Seasoned in testing practice with good investigation skills to join our team in its work on IVI automotive project on-site. The client is willing to have the driver on-site (with QA...

  • ADAS Architect

    vor 2 Wochen

    Ingolstadt, Bayern, Deutschland Qfyre Techlabs Pvt Ltd Vollzeit 100.000 € - 150.000 € pro Jahr

    Job Description: ADAS ArchitectLocation: IngolstadtExperience: 10–15 years (minimum 5+ years in ADAS/Automotive Software Architecture)Employment Type: Full-timeLanguage Requirement: first preference Native and second preference EU citizen with C1-level German proficiency & EnglishMode: Hybrid- 3 days officeAbout the RoleWe are seeking an experienced ADAS...

  • ADAS Technician

    vor 2 Wochen

    Ingolstadt, Bayern, Deutschland Luminie Studio Vollzeit 80.000 € - 120.000 € pro Jahr

    Location: IngolstadtExperience: 10–15 years (minimum 5+ years in ADAS/Automotive Software Architecture)Employment Type: Full-timeLanguage Requirement: Any Citizen valid work authorisation with C1-level German proficiency & EnglishMode: Hybrid- 3 days officeAbout the RoleWe are seeking an experienced ADAS Architect to lead the design and development of...