Director Global IT I Operations
Vor 2 Tagen
Are you looking for more creative freedom, more personal fulfillment and even more team spirit? Then SNP is the right place for you
The SNP Group isn't just another SAP software and consulting firm. Our unrivaled platform streamlines transformation processes in ways that others can only dream of. As pioneers in data transformation, we revolutionize the way companies future-proof their system landscapes with our software platform SNP Kyano and the BLUEFIELD approach.
No matter your role, Starting at SNP – offers you the opportunity to work with the best minds in the industry and develop unparalleled solutions trusted by some of the world's largest companies. Leveraging our expertise to empower our customers to achieve their goals is what drives us as a team at SNP.
Help us shape the digital future of organizations across the world by applying now as a
Director Global IT I Operations & Run (w/m/d)You can work remotely or at our location(s) in Heidelberg, Hamburg, Berlin, Thale, Magdeburg or Munich
Your Mission: Join our team- You ensure reliable, secure and efficient operations of IT services, business applications and customer-facing cloud environments by leading your teams accordingly
- Responsibility for implementing and operating a 24/7 global support model to ensure round-the-clock services for our colleagues
- You are in charge of Managing Application lifecycle Services, IT-Service Management (ITSM) processes and operational SLAs
- Overseeing incident, problem and change management as well Services Requests
- Ensuring operational readiness for new solutions such as AI usage in all dimensions
- You drive continuous improvement and automation in operations, establish risk KPIs and metrics for better oversight and provide feedback loops for future improvements
- In collaborating with your business stakeholders, you ensure optimized internal processes within SNP
- Partnering with vendors to negotiate and execute contracts
- Ownership of IT policies IT Run
- You bring 5-7 years of experience as a manager in this or a comparable IT field with a focus on ITIL, AMS and cloud operations
- Ability to lead your global teams professionally, especially during major incidents whilst continuously improving processes and programs
- Mastery of ITIL processes: Incident, Problem, Change, Service-request and Release Management
- Deep understanding of and experience in operating a 24/7 global IT client and infrastructure support model and managing AMS, not limited to SAP
- Experience in evaluating outsourcing and managed service models for global coverage
- You combine a "hands-on" mentality with innovative thinking and a structured way of working
- Excellent English & German skills (both written and spoken)
New prospects: At SNP, you will work in an international, diverse environment where you feel truly valued. You will not only shape our growth and success, but also that of our customers.
Strong alone, unbeatable together: Together, we will rise to every challenge, no matter how demanding. Together, we are unstoppable.
Personal growth: As a dedicated team member, you can quickly take on more responsibility. We will support you with tailored development measures.
Flexible work: We define your preferred working hours and place of work together with you.
More than just a salary: We offer a range of additional benefits: Supplementary company health insurance, company pension scheme, capital-forming payments, sabbatical,job bike, Deutschlandticket and other mobility solutions, childcare subsidy for non-school-age children, gym subsidy, employee shopping discounts and much more.
ContactFriederike Rauter | Talent Acquisition Specialist| |
-
Director Global IT I Operations
Vor 3 Tagen
Heidelberg, Baden-Württemberg, Deutschland SNP Group VollzeitAre you looking for more creative freedom, more personal fulfillment and even more team spirit?Then SNP is the right place for youTheSNP Groupisn't just another SAP software and consulting firm. Our unrivaled platform streamlines transformation processes in ways that others can only dream of. As pioneers in data transformation, we revolutionize the way...
-
Director of Operations Europe
vor 17 Stunden
Heidelberg, Baden-Württemberg, Deutschland Inizio Engage VollzeitDirector Operations – European Markets (m/w/d)Standort: Heidelberg oder Umgebung (Hybrid)Branche: Medizinisches Cannabis / PharmaExecutive Search Solutions (ESS), Teil von Inizio, besetzt für ein führendes Unternehmen im Bereich medizinischer Cannabisprodukte eine erfahrene Führungskraft für die Leitung der Operations in Europa. Die Produkte basieren...
-
Global E-Commerce Director
Vor 4 Tagen
Heidelberg, Baden-Württemberg, Deutschland Amadeus Fire VollzeitReferenz Unser Mandant ist ein renommiertes Handelsunternehmen und in seiner Branche einer der führenden Player am Markt. Signifikant für den stetigen Wachstumskurs des Unternehmens sind neben dem umfangreichen Portfolio und zuverlässigem Service, insbesondere die innovativen Vertriebsstrukturen und eine ausgeprägte Firmenkultur. In der genannten...
-
Global Product Manager IPC and I/O
vor 2 Wochen
Heidelberg, Baden-Württemberg, Deutschland ABB Vollzeit 58.000 € - 110.000 € pro JahrAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Portfolio ManagerKey...
-
Managementassistent (m/w/d) Global Operations
vor 2 Wochen
Heidelberg, Baden-Württemberg, Deutschland ProMinent Group Vollzeit 40.000 € - 60.000 € pro JahrDie ProMinent Unternehmensgruppe mit Hauptsitz in Heidelberg ist zuverlässiger Lösungsanbieter für die Wasseraufbereitung und in der Fluid-Dosiertechnik. Mit rund 50 Niederlassungen sind wir Global Player und in über der Hälfte der Länder der Welt zuhause. Als Technologieexperten kommen wir mit unseren innovativen, sinnstiftenden Produkten rund um die...
-
Senior Accountant, Global Finance Operations P2P
vor 1 Woche
Heidelberg, Baden-Württemberg, Deutschland Ascendis Pharma VollzeitAs a Senior Accountant in Global Finance Operations P2P, you play a key role in managing VAT reporting, statistical filings, and accounting tasks across multiple European entities. You are responsible for ensuring accurate and timely submissions of VAT & Intrastat and EC Sales Lists, while coordinating with internal and external stakeholders to maintain...
-
Senior Accountant, Global Finance Operations P2P
vor 1 Woche
Heidelberg, Baden-Württemberg, Deutschland Ascendis Pharma VollzeitDescriptionAs a Senior Accountant in Global Finance Operations P2P, you play a key role in managing VAT reporting, statistical filings, and accounting tasks across multiple European entities. You are responsible for ensuring accurate and timely submissions of VAT & Intrastat and EC Sales Lists, while coordinating with internal and external stakeholders to...
-
expert controlling global
vor 23 Stunden
Heidelberg, Baden-Württemberg, Deutschland GELITA Vollzeitin unserem Headquarter in Eberbach bei HeidelbergArt: VollzeitStart: ab sofortArbeitsmodell: Vor OrtDie GELITA-Unternehmensgruppe ist einer der führenden Hersteller von Kollagenproteinen weltweit und mit mehr als 2.900 Mitarbeitenden und 20 Standorten auf allen Kontinenten vertreten. Wir sind mit unserer globalen Präsenz im Markt für Gesundheit und...
-
IT Professional
vor 1 Woche
Heidelberg, Baden-Württemberg, Deutschland Ascendis Pharma VollzeitDescriptionAre you passionate about hands-on IT support and ready to make a difference in a fast-paced, global environment?The roleAs our new IT Supporter, you will play a vital role in delivering high-quality end-user IT support at our site in Heidelberg. You will provide 1st and 2nd line support, maintain local equipment, and collaborate closely with both...
-
Heidelberg, Baden-Württemberg, Deutschland UNIVERSITATS KLINIKUM HEIDELBERG VollzeitDas Universitätsklinikum Heidelberg (UKHD) ist eines der bedeutendsten medizinischen Zentren in Deutschland und steht für die Entwicklung innovativer Diagnostik und Therapien sowie ihre rasche Umsetzung für den Patienten. Mit rund Mitarbeitenden konzernweit in mehr als 50 klinischen Fachabteilungen mit über 2.500 Betten werden jährlich circa Patienten...
