Counter Manager

vor 1 Woche

Munich, Bayern, Deutschland Talented International Vollzeit 45.000 € - 70.000 € pro Jahr

Counter Manager (m/w/d) – Luxury Clean Beauty | Full-Time | Munich

Join one of the most talked-about clean luxury beauty brands in the world — known for its A-list founder, cult-followed "second-skin" glow, and a science-meets-nature approach that has taken the industry by storm.

If you live for high-performance makeup, love connecting with people, and want to build something meaningful at an iconic retailer in Munich, this is your chance.

About the Brand (without naming it)

A globally celebrated modern luxury beauty house, founded by a world-renowned editorial makeup artist famous for effortless, glowing "your-skin-but-better" looks.

The brand blends
clean, skin-loving formulas
, buttery textures, and
cutting-edge science
to create a new standard in conscious high-performance makeup.

The philosophy? Beauty that feels good, looks natural, and enhances individuality — always clean, always elevated.

Position Summary

We are hiring a
passionate, energetic, and entrepreneurial Counter Manager
for a brand-new counter at
Ludwig Beck, Munich
.

You will lead a team of Retail Makeup Artists, deliver outstanding customer experiences, drive sales, and become the brand's ambassador within the store.

If you love clean beauty, glowing skin, premium products, and a fast-growing luxury environment — you'll thrive here.

Your Responsibilities

Sales & Service

  • Achieve and exceed retail sales targets
  • Analyze business results and identify opportunities to grow the counter
  • Deliver exceptional product knowledge and translate it into strong customer engagement
  • Proactively approach, stop, and engage customers
  • Drive cross-selling to increase basket size and items per transaction
  • Monitor competitors and share insights to improve performance
  • Plan and execute counter events and activations
  • Ensure flawless execution of the brand's service standards

Team Management

  • Lead, motivate, and inspire a team of Retail Artists
  • Create monthly schedules and manage day-to-day staffing
  • Coach the team in makeup artistry, sales techniques, and customer experience
  • Act as first contact for HR-related matters within the counter team

Product & Artistry

  • Demonstrate top-tier makeup artistry aligned with the brand's "second-skin glow" style
  • Maintain excellent product knowledge
  • Attend trainings and complete online education modules
  • Implement and follow all brand education initiatives

Grooming & Operational Excellence

  • Maintain impeccable personal grooming in line with brand guidelines
  • Uphold strong timekeeping, organization, and procedures
  • Ensure perfect VM standards and maintain a clean, well-stocked counter

Communication & Collaboration

  • Build strong relationships with store teams and management
  • Share insights, trends, and relevant business updates
  • Oversee stock levels and ensure bestsellers are always replenished
  • Deliver weekly and monthly sales reports and event feedback

Your Profile

  • 3+ years leadership experience in beauty retail (luxury or prestige preferred)
  • Excellent people leadership and communication skills
  • Strong sales mindset and strategic thinking
  • Passionate about
    clean beauty
    and premium customer experience
  • Skilled makeup artist with the ability to combine artistry + education + sales
  • Highly organized with strong time management
  • Flexible to work weekends
  • Confident working independently and taking ownership
  • Proficient in MS Office; Google Drive a plus

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