Technical Product Manager

Vor 2 Tagen

Berlin, Berlin, Deutschland Digital Waffle Vollzeit

Technical Product Manager

About the company

We are a global e-commerce logistics provider, offering shipping and fulfilment solutions across Europe and beyond. With multiple warehouses and offices worldwide, we support thousands of sellers every day, providing fast delivery, seamless integration, and excellent customer experience.

Role overview

We are seeking an experienced
Technical Product Manager
to support and develop our product offerings in Europe and globally. In this role, you will combine technical expertise with product and project management skills to improve the seller and buyer journey. You will oversee projects, manage technical integrations, and collaborate closely with internal teams and external partners.

What you'll do

  • Lead and manage critical projects addressing escalated issues from European teams, driving automation, portal enhancements, and process improvements
  • Collaborate with European leadership and international teams to align on goals and deliver results
  • Expand and manage our partner portfolio of ERP and platform integrations, from selection to implementation
  • Provide technical support and troubleshooting for customers, helping Customer Service and Business Development teams resolve complex system challenges (API, ERP, etc.)
  • Support seller onboarding, success initiatives, and continuous improvement projects
  • Work with Business Development and Key Account Managers to optimise seller onboarding processes
  • Leverage product knowledge across WMS, OMS, and multi-channel platforms to deliver tailored solutions
  • Analyse local e-commerce trends and provide product development insights to align systems with market needs

What we're looking for

  • Degree or equivalent experience in IT, Digital Business, or related fields
  • Experience in e-commerce, logistics, and ideally product marketing or development
  • Technical proficiency with web services, SQL, APIs, BI, and log analysis
  • Exceptional communication skills in German (C1+) and English (C1+)
  • Based in Berlin or surrounding area with the right to work in Germany

Key competencies

  • Strong project management and multitasking abilities
  • Problem-solving mindset with a customer-centric approach
  • Ability to collaborate effectively with cross-functional teams and external partners
  • Proactive and focused on continuous improvement
  • Strong intercultural awareness and communication skills

What we offer

  • Competitive salary above market average and 25 days' holiday
  • Employee perks including discounts, team events, and more
  • Modern office with terrace and Spree views, plus free drinks and fruit
  • Choice of PC or Mac, with partial home office flexibility
  • Inclusive, diverse, and equal-opportunity workplace

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