Sales and Relationship Manager

Did you know that 20% of all produced clothes are never worn? Become part of the smatch team to address this major ecological issue of excess stock mismanagement and change the course of the retail industry with us By joining our B2B Retail Marketplace team as (Senior) Sales and Relationship Manager, you will create a real and lasting impact for the environment while working hand-in-hand with the founders to unlock the $3tr retail excess stock market and experience a scaling venture from day 1

As (Senior) Sales and Relationship Manager, you'll be the key link between smatch and the sport & outdoor retail world. You'll use your industry knowledge and network to identify new partners, close deals, and build long-term relationships with retailers and wholesalers.

Key Responsibilities:

• Develop and maintain strong relationships with sport & outdoor retailers
• Sell attractive deals and manage the full sales cycle, from prospecting to closing
• Identify and onboard new partners (retailers, outlet chains, B2C platforms, wholesalers)
• Leverage your personal network to expand smatch's buyer and supplier base
• Negotiate and manage accounts to ensure recurring business and customer satisfaction
• Collaborate closely with internal teams and share industry insights
• Visit clients regularly and represent smatch in meetings and negotiations
• Use CRM (Pipedrive) and Excel/Google Sheets for pipeline and performance tracking

• 3 - 15 years of experience in sales, key account management, or business development in the sport or outdoor industry
• Strong network of small and mid-sized sport retailers
• Proven track record of building lasting relationships with retail decision-makers
• Entrepreneurial mindset and high drive for results
• Fluent in German or another key market language (Italian, French, or Spanish), depending on your retailer network. Good English skills required for internal communication.
• Confident user of CRM tools and Excel/Google Sheets

Nice to have:

• Network beyond DACH (e.g. France, Italy, Spain)
• Contacts in lifestyle or sneaker segments
• Understanding of merchandise/category management

• Remote or hybrid in Europe (frequent travel to customers expected)
• Competitive Salary: Receive a competitive compensation package appreciating your impact at smatch
• Dynamic Team Environment: Join a cross-functional, international, and diverse team. Participate in a variety of regular events, creating an enjoyable and connected workplace culture
• Professional Growth Opportunities: Benefit from an annual personal development budget and from the hyper-growth trajectory, also regarding personal learning and increasing responsibility
• Generous Vacation Package: Enjoy 27 vacation days annually, with an extra day for each year of service, up to 30 days, ensuring a strong work-life balance
• Active Lifestyle Benefits: Stay active and healthy with our partnership with UrbanSportsClub, offering a reduced rate for a variety of sports

The smatch team has set out to change the course of the retail industry by finding smarter, more sustainable ways to deal with excess stock: Our private, asset-light B2B marketplace for stock connects retailers and brands who want to discreetly switch channels of commerce partners. smatch's DNA is a combination of tech, sustainability, and retail: we leverage real-time deep data insights with deep retail expertise to offer a new way to manage excess stock instead of destroying it.

Our founders have deep retail and growth experience, led a multi-billion dollar IPO and a successful startup exit. With previous careers at leading strategy consulting firms, our founders have a strong background in building and commercialising and are looking for you as the skilled colleague for outstanding operations.

To be considered for this role, please apply via the 'Apply' button only. While we appreciate your interest in our company, registering on our platform in addition to applying isn't necessary unless you fit our customer base, and can unintentionally affect our internal processes, so we kindly ask you to refrain from doing so.