Business Analyst

JOIN HexClad |
We're HexClad, driving the hybrid revolution to elevate kitchens across the globe. From bootstrap roots to Gordon Ramsay's endorsement, HexClad thrives as a pre-IPO, best-in-class cookware brand. Our highly profitable omnichannel success is disrupting the traditional impact of cookware. We create home moments, embracing the heart of success through food memories made at your table.

We've cultivated a powerhouse team and believe you might have the necessary skill set to join our revolution.

If you're passionate about building a consumer brand that goes beyond the transaction, this is your sign to apply.

Location |
Remote, EMEA

Time Zone Expectations |
GMT or CEST

Details |
Full Time- Exempt

Reporting to
| Sr Retention Manager

TASTE SUCCESS |
As
Business Analyst, EMEA
, you'll be the analytical backbone of our regional team - connecting data, performance, and business outcomes across markets.

Performance Analytics:

• Build and maintain dashboards and reports to track key KPIs (e.g., revenue, ROAS, CAC, AOV, retention).
• Analyze campaign, business and channel performance (paid media, organic, affiliate) and deliver actionable insights to local and global teams.
• Support weekly, monthly and quarterly business reviews with data visualizations and narrative reporting. This includes key moments and promotions, e.g. BFCM.

Forecasting & Planning:

• Partner with Regional & Global Finance, Operations and Commercial Managers to support market-level forecasts, sales plans, and demand models.
• Model various growth and pricing scenarios to inform expansion, promotional, and inventory strategies.
• Contribute to annual and quarterly budget planning cycles with robust data analysis.

Market Research & Competitive Insights:

• Conduct regional market analysis and benchmarking to identify trends, gaps, and opportunities.
• Build AI-powered analytic tools to provide self-service mechanisms to stakeholders in markets.
• Track competitor activity to inform strategic positioning and commercial decisions.
• Translate consumer and category insights into actionable business recommendations.

Requirements Gathering & Stakeholder Alignment:

• Collaborate with stakeholders across Marketing, Operations, Product, Finance, and IT to document business needs for new tools or process improvements.
• Translate business needs into clear specifications, user stories, and acceptance criteria for development teams.
• Facilitate workshops and feedback sessions to uncover opportunities and align on priorities.

Process Design & Optimization:

• Map and optimize key business processes (e.g., order flow, fulfillment, returns, customer service).
• Leverage AI to scale across teams and markets, and drive speed in analysis and reporting.
• Identify bottlenecks, redundancies, or manual tasks and recommend automation or efficiency solutions. Drive parity across markets in analysis infrastructure and tools.
• Define standard operating procedures (SOPs) and ensure process consistency across markets.

Technical Integration & System Support:

• Act as a bridge between technical and business teams for integrations between Shopify, ERP, CRM, and other platforms.
• Validate data flows and configurations to ensure accuracy and alignment with business goals.
• Participate in UAT, troubleshooting, and post-launch validation for new tools or data pipelines.

A/B Testing & Experimentation:

• Contribute to design and analyze A/B or multivariate tests across site, marketing, and merchandising touchpoints.
• Evaluate test outcomes for statistical significance and business impact.
• Recommend next steps and communicate learnings across teams.

Data Governance & Quality Assurance:

• Monitor and maintain data integrity across systems and reports.
• Develop data definitions, standards, and governance frameworks for regional reporting consistency.
• Establish checks and alerts to flag data anomalies or issues.

Ad Hoc Analysis & Strategic Projects:

• Deliver deep-dive analyses to diagnose performance drivers and identify growth opportunities.
• Build scenario models and "what-if" simulations for expansion, pricing, or marketing strategies.
• Support special projects such as new market launches, promotional events, or performance turnarounds.

Reporting & Insights Communication:

• Create executive dashboards and visual reports for leadership and country teams.
• Translate complex analysis into concise, actionable storytelling.
• Present findings and recommendations to senior stakeholders with clarity and confidence.

Change Management & Training:

• Document and communicate system or process changes to impacted teams.
• Develop training materials and run sessions to promote data literacy and adoption.
• Act as a change agent for data-led decision-making across EMEA.

Requirements

• 3-5 years' experience in business analysis, strategy, FP&A, or eCommerce analytics roles (preferably in consumer goods or DTC).
• Strong proficiency with AI tools, Excel/Google Sheets and BI tools (e.g., Looker, Tableau, or Power BI).
• Experience working with large datasets and tools such as Shopify, GA4, and Meta Ads Manager.
• Exceptional analytical skills and attention to detail.
• Strong communication abilities - able to distill complex data into clear, actionable insights.
• Self-starter with a collaborative mindset and ability to manage multiple priorities.
• Love of food and cooking Cooking skills and/or experience in the culinary industry are a plus.

SHARED MEALS |
The role is great, and there's more in it for you

Compensation |
Exact compensation may vary based on skills, experience, and location.

Bonus |
Annual bonus potential

Time Off |
A country specific approach to support your time away from work

Cookware |
Upgrade your home with employee perks