Senior Product Manager

It's true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we're propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we're enabling the world's most revolutionary hospitality brands to accelerate their digital transformation.

We're on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole...

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First things first: you want to know what you're actually applying for. It's impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distill it down to a job description (which we do because this is a job description), it would be this:

We are seeking a highly skilled and experienced Senior Product Manager to join our FinTech division. In this critical role, you will be responsible for the vision, strategy, and roadmap of our embedded payment processing product offering. You will work closely with engineering, design, customers, sales, marketing, and operations teams to deliver best-in-class payment solutions that meet the evolving needs of our customers, partners and travellers/guests.

The ideal candidate will have a deep understanding of the payments landscape, a proven track record of launching successful payment products, and a passion for solving complex problems. This is a pivotal role for Mews as we enter the next phase of our high-growth journey. Our ideal candidate has a successful track record in payments or SaaS B2B technology companies. You'll receive high-level objectives from the leadership team and must figure out with your team how to accomplish those objectives using knowledge, data and experience. You are innately passionate about customers and how a product can help solve their biggest problems. It is important to be flexible to effectively cope with change, shift gears comfortably, and make decisions without always having the total picture.

Your mission, should you choose to accept it:

• Understand our customers' and partners' payment needs at a deep level and bring that knowledge back into the company to inform our product strategy

• Define and drive the roadmap for payment products, aligning with Mews' strategic goals and customer needs with decisions rooted in data

• Collaborate with cross-functional teams (Engineering, Design, Marketing, Sales) to deliver secure, user-friendly payment features.

• Ensure compliance with global regulations (e.g., PCI DSS, GDPR, PSD2) and maintain high security standards.

• Analyze market trends and customer feedback to identify opportunities and enhance payment experience

• Create and monitor product metrics, KPIs and leverage data to optimize payment solutions and drive continuous improvement.

• Work with peer PMs within the Fintech Division and with other divisions in Mews to drive successful product and feature delivery solving customer problems end-to-end. Report on key product initiatives to the executives, product teams and other key stakeholders.

• Develop a product vision and strategy to build payment products that serve key customer segments across online, in-person and recurring payments use-cases

You'll be a great fit if you bring a few of the below with you:

• 5+ years of product management experience, with 2+ years in payment processing or fintech.

• Deep knowledge of payment systems including gateways, card networks, alternate/local payment methods, risk management and fraud prevention.

• Experience with APIs and integrating third-party payment solutions into SaaS platforms.

• Strong understanding of compliance requirements (e.g., PCI DSS, PSD2, GDPR).

• Proven ability to lead cross-functional teams and communicate complex ideas effectively.

• Analytical mindset with proficiency in data-driven strategy development and decision-making

• You are comfortable balancing the tactical and strategic implications of product investments to deliver value to our customers, partners and to the company

Did you know that Mews was named the Best PMS of 2025—for the second year in a row—and has previously been recognized as the Best Place to Work in Hotel Tech for two consecutive years? Now you do While much of this success is thanks to our incredible team, part of it is also because of the fantastic perks we offer. Beyond working alongside amazing colleagues and tackling exciting challenges, you'll enjoy:

• Participation in the Company shares program
• Best-in-class Parental Leave Policy. At Mews, as the primary caregiver you get 6 months of fully paid parental leave, and as a secondary caregiver, you get 2 months of fully paid parental leave.

(No matter your location, this can be used during the 1st year and applies if you've been employed for at least 1 year at Mews)
- Curiosity is part of our DNA - we're bold, edgy, and never afraid to blaze new trails. EDGE is how we bring that spirit to life for our people. So, how do we get our EDGE at Mews?

Once a month, we carve out protected time to Explore, Develop, Grow, and Elevate - time to focus on yourself, your growth, and your future. Because when we grow, we thrive. EDGE is an opportunity to step outside of the day-to-day, leaning into your curiosity, and build the skills that keep you - and all of us - future-ready.
- Flexible Benefits via the ThanksBen platform
- Unlimited paid holiday (no, this is not a typo)
- Remote/flexible working (we're 100% hybrid-proof, but we cannot hire from anywhere in the world unfortunately, so feel free to reach out and check with us)
- Monthly working from home allowance and a monthly healthcare insurance allowance (we want you to be happy & healthy)
- Regular team events and socials

We want to get to know you, so it's only fair we tell you a little bit about ourselves first. Mews has been transforming hospitality since 2012. What began in a single hotel in Prague now powers thousands of hotels around the world, as they pursue their mission to develop transformational solutions for brands and create remarkable experiences for guests.

Since the beginning, Mews embraced being different. Mews is not simply a property management system, but a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else.

From global hospitality brands to independent properties, hoteliers join Mews because they recognize the power of innovation. They understand that they can benefit from hotel tech that drives efficiency, maximizes revenue, and improves guest happiness.

Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses.

Ranked 24th in the FT 1000 list of the fastest-growing European companies in 2021, Mews has been recognized as the Best PMS by industry peers at the HotelTechAwards in both 2020 and 2024, consistently earning acclaim. Mews also achieved finalist status in 2021 and 2022. What's more, we take immense pride in being listed among the Best Places to Work in Hotel Tech during those same years and again this year. But our achievements don't stop there; Mews was also listed among the World's Best Hotel PMS Provider 2023 and as the World's Best Independent Hotel PMS Provider 2022 and 2023 by the World Travel Tech Awards.

That's what we do, but what about who we are? Mews' culture is special and difficult to capture in words, which makes writing this tricky. You'll experience the freedom to be yourself and the ability to watch your ideas come to life. You'll have an open line of communication and an open invitation to after-work drinks, be they virtual or in-person. Sometimes the work can be challenging and there can be a lot of it, but you'll always be able to rely on those around you.

Yes, we're ambitious and we move fast, but we know the value of fun and taking a breather. We have slack channels for almost every interest imaginable, and an all-company meeting every Friday gives you the chance to ask any question to our leadership team.

To get more of an idea what life at Mews is like, check out our Instagram .

We're guided by our five key values; if you see yourself in them, it's time to get in touch.

To reimagine the art of hospitality, we need teams who represent our global and diverse customers and users. Our differences make Mews, so we welcome people of all backgrounds and identities to work with us. Embracing different perspectives, trying new things and feeling safe to bring your authentic self to work. If this sounds like you and you're ready to join a global, innovative, and exciting community, we'd love to hear from you

One very important note….don't hold back Even if you think you don't meet 100% of the criteria listed in this job role, we still encourage you to apply. We believe that everyone should have equal access to opportunities and want to ensure we provide an inclusive experience, so do let us know if there is anything else we can do to support your application process. We can't wait to hear from you

At Mews, we believe AI enhances our work but should not replace what humanises it and makes it individually ours. We see AI as a tool to support research, generate ideas, and drive efficiency, but creativity, critical thinking, and opinions differentiate us. As you apply, feel free to use AI to help structure your thoughts — but ensure your application and conversations with us, reflect your personal opinions, capabilities and experience. We're building an AI-enabled workforce, and that starts with people who think independently and bring fresh ideas to the table. Because at Mews, making work more human is the ultimate goal.