IT Digital Workplace Service Engineer

vor 2 Wochen

Krailling, Bayern, Deutschland EOS Vollzeit 60.000 € - 90.000 € pro Jahr

We, EOS - world market leader for industrial 3D printing, are looking for you to support our
IT
Digital Workplace
Team
in
Krailling
.

TECHNOLOGY is what unites us. MEANINGFUL are our daily actions. INDEPENDENT is what we remain. We believe we can help create a better world for everyone - this is what EOS stands for.

Your Mission

  • You provide 1st and 2nd Level technical support for desktop, laptop, mobile, and peripheral issues, and troubleshoot hardware, software, operating systems, network connectivity, and user account issues.
  • You set up, configure, and install computers, phones, and related equipment.
  • You manage and document support tickets using the company's IT service management (ITSM) system (ServiceNow).
  • You maintain and support Windows and Mac systems and applications, including Microsoft 365 and other enterprise tools.
  • In collaboration with remote IT teams, you escalate and resolve complex technical issues.
  • Finally, you also support user onboarding and offboarding processes, while enforcing IT policies, standards, and security protocols.

Your Talents

  • Completed vocational training in IT (e.g. IT Specialist for System Integration) or equivalent degree
  • Minimum 2 years of experience in IT support
  • Experience in all Microsoft 365 services
  • Strong analytical and problem-solving skills
  • Service-oriented mindset and ability to work independently
  • Fluent in German and English

Our Benefits

  • Flexible working time models, 30 days of vacation
  • Travel allowance for public transport, job bike, parking spaces, charging facilities for electric vehicles
  • Childcare allowance
  • Possibility of personal timeout
  • Health offerings
  • Company restaurant
  • Reimbursement of relocation expenses
  • Targeted further education opportunities
  • Corporate Benefits for employees

Are you in?
We are looking forward to your application via our online system If you have any questions, feel free to contact
Lea
Seestaller via understand that we cannot accept applications by e-mail.

Our Vision
:

Over 1000 sharp minds, about 60 nationalities, one goal: accelerating the world's transition to Responsible Manufacturing.

Our proven technology, industrial 3D printing, has been extending the boundaries of manufacturing for over 30 years.

We work globally networked and prefer to think outside the box – and we're looking for people who want to shape the future with us.

EOS welcomes individuals from all backgrounds, ensuring equal opportunities without regard to race, color, religion, national origin, gender identity, expression, sexual orientation, age, or disability. At EOS, equity and inclusion are fundamental principles, and we believe in creating a work environment that is built on empathy, respect, and fairness. We are ALL IN.

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