Global Sales Operations Manager

About
Chrono24 is the global marketplace for luxury watches, connecting buyers and sellers from more than 100 countries. We bring trust, transparency, and technology to the world of luxury timepieces. As we continue to scale, our growth depends on predictable revenue operations, strong dealer partnerships, and whiteglove VIP experiences — exactly where you come in.

About The Role
You will be the architect of sales operations across our Marketplace and Private Office (VIP client) motions globally (EMEA, Americas and APAC) — and the Growth leadership's primary operating partner. You will design the operating system for revenue planning, dealer lifecycle execution, VIP sourcing, and tooling that keeps GMV growing through a focus on supply quality, execution rigour and trustworthy data. This role will join the Chief Growth Officer's organisation at Chrono24 and report to the leader for Growth Operations.

What You Can Expect
Sales strategy & planning

• Supply growth– partner withsales and account managementto targethighGMVdealers;partner with account management and operations tostreamline onboarding, drivelisting qualityand relevance, design systems tomonitorand enforce dealer SLAs;support account management tooptimise dealer performance through data and insights
• Private Office (VIP) – turnhighvaluemarketplace signals into routed, qualified leads,offer normalization, partner with product,salesand operations tostandardizetransactionpaths and flowsfor VIP transactions
• Planning &reporting– run the monthly GMV/revenue forecast by channel and region;maintainliquidityand supply coverage analysis,upholda single sourceof truth for KPIs and definitions
• Data and tech stackstewardship- ensureeffective team use of CRM, automation;maintaindata andBIstructure and reporting including data integrity, KPI definitions,dashboardsand automated reporting. Hands-on experience with industry-leadingCRM and reporting tools such as Salesforce,Hubspotor alternatives
• Compensation & incentives – codesign compensationplansand incentivestied to GMV
• Trust, safety & compliance – align withOperationson KYC,authenticity, dispute SLAs, and policy changes to protect buyers and brand

Strategic Partner to leadership

• Executive cadence & governance – runregularforecast/pipelinereviews and prepare reporting forGrowth andExecutive leadership
• Budget & resource planning– partner withGeneral Managers and Finance on headcount and OPEXplanning
• Team effectiveness –optimizeoperating rhythms, information flows,collateraland toolingto maximize focus and execution.

What Sets You Apart

• 4+years in Sales/Revenue Operations ;experience leading crossfunctional workstreams with Data, Product, Marketing and Operations
• Proventrack recordbuilding forecasts, territories/quotas, comp plans, and funnel diagnostics; fluency indata,analyticsand BIto support this
• Strong executive communication and stakeholder management, incl. turning datastrategic narrative and insights for sales and leadership
• Systems thinking approach to implementing effectivesales and marketing data and tooling solutions;experience with implementation and consolidation of tooling as well as change management a strong plus
• Marketplacer ecommerce background and experience operating with policy/legal workflows a plus

What We Offer

• Join a globally recognized brand and marketplace in the luxury watch industry
• Work in a dynamic, international team that values initiative and ownership
• Make a tangible impact on business growth and partner satisfaction
• Enjoy a modern work culture with flexibility, creativity, and purpose

About Us
JOIN US NOW

We stand for a dynamic company culture with flat hierarchies and strong team spirit. We are growing fast—and love pushing beyond our limits. By actively shaping our future, we create an inspiring and attractive work environment.

Do you want to be part of it? Then apply now and become a valuable member of our team in a company that keeps growing—with you