We're Hiring – Desktop Support Engineers

vor 2 Wochen


Hannover, Niedersachsen, Deutschland MegaTech Live IT Services Vollzeit

We are looking for
Desktop Support Engineers
available for
dispatch-based support
during
December
. The assignment includes a
2-day Knowledge Transfer (KT)
followed by client-confirmed support days.


Rate:
180€/day


Experience:
2–3 years


Languages:
Local language + English (B2)


Open Locations (Germany)


Celle
– BAKER-HUGHES-STRASSE 1, 29221


Wunstorf
– Niels-Bohr-Str. 7, 31515


Scope of Work


• Daily IT operations & onsite user support


• Hands & feet support for servers, networking, AV, IMAC


• Hardware break/fix & vendor coordination


• VIP support & meeting/telepresence assistance


• Mobile device support & asset management


• Support for non-PC IT equipment (printers, scanners, phones, etc.)


• Collaboration on infra & security projects


• Occasional after-hours / special event support (T&M basis)


Ideal Profile


• Strong troubleshooting for desktops/laptops, Windows, network basics


• Ability to prioritize and resolve incidents per BH metrics


• Escalation management & adherence to ITSM processes


• Local language proficiency + intermediate English



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