Supervisor Banquet Reception

Additional Information

Job Number

Job CategoryFood and Beverage & Culinary

LocationSheraton Frankfurt Airport Hotel and Conference Center, Hugo-Eckener-Ring 15, Flughafen/ Terminal 1, Frankfurt am Main, Hessen, Germany, 60549

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

Be empowered.

• Begin: Personalised onboarding program & staff accommodation subject to availability to support your start
• Belong: A family-like and diverse team from various nations, with flat hierarchies and different areas of expertise, where people support each other and learn from one another
• Become: Wide range of internal & external training opportunities, individual development plans, excellent career prospects, and transfer options to our sister hotels
• Be connected: Numerous employee events and team-building activities to strengthen our "Team Spirit"
• Be honored: Holiday and Christmas bonuses, discounted parking, travel cost subsidies, appreciation rewards, employee referral program, discounted stays and F&B discounts at over 9,400 Marriott hotels worldwide
• Be well: Various wellbeing and (mental) health offerings, Serve360 initiatives, healthy meals in our staff restaurant, and many opportunities for social engagement

Be you.

At our dual-brand hotel "Sheraton & Marriott Frankfurt Airport Hotel," two premium brands come together to form one employer You already have experience in event operations and want to combine your passion for hospitality with leadership responsibility? Then join us as Supervisor Banquet Reception (m/f/d) and take on a key role in our Events & Banqueting team. Two brands – endless possibilities

Your key responsibilities include:

• Lead and coordinate daily operations at the Banquet Reception
• Welcome and host event guests; act as contact person for organizers
• Manage guest packages, daily reports, and phone/fax billing
• Handle short-term event bookings and contracts in Opera
• Support operational service and collaborate with Banquet and Convention Sales teams
• Ensure guest satisfaction throughout the event area
• Fulfill individual guest requests during events
• Communicate last-minute changes to the banquet team
• Create menu cards and signage for events
• Deliver exceptional service experiences together with your team

Be able.

• Experience in event operations and initial leadership experience
• Solution-oriented mindset, even under pressure
• Strong hospitality skills and organizational talent
• Confident communication in German and English; additional languages are a plus
• Motivation to grow and lead by example

Be connected.

We look forward to getting to know you

Once we receive your application, we'll get back to you promptly.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive culture that puts people first. We are committed to non-discrimination on any protected basis, such as disability, origin, religion, sexual orientation or any other basis covered by applicable law.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.