After Sales Service Manager

vor 24 Stunden

Munich, Bayern, Deutschland HOLON GmbH Vollzeit
Your tasks
  • You are responsible for the strategic development and continuous expansion of our international after-sales service partner network in the target markets USA, Europe, and KSA
  • You conduct market and competitive analyses, identify suitable partner structures, and derive the optimal network strategy
  • You evaluate, select, and qualify new service partners based on technical, commercial, and qualitative criteria
  • You negotiate contracts in collaboration with Legal, Procurement, and Finance, ensuring sustainable and high-performing partnerships
  • You define and monitor KPIs to manage service quality, customer satisfaction, and operational efficiency
  • You establish governance and audit processes to ensure compliance with performance and regulatory standards
  • You coordinate the integration of new service partners into processes, systems, and training structures
  • You work closely with internal departments such as Service Engineering, Training, Parts Logistics, and Sales to ensure holistic partner management
  • You continuously monitor network performance and implement optimization measures, from performance improvements to network reorganization
Your profile
  • Completed degree in Business Administration, Industrial Engineering, Automotive Engineering, or a comparable field, ideally with an international focus
  • Several years of professional experience in international automotive after-sales, preferably in network or partner development, service management, or business development
  • Experience in building and managing external service partners, including contract and performance management
  • Proficient in market analyses and evaluation of international target markets (especially USA, Europe, Middle East)
  • Negotiation experience with external partners and stakeholders at management level
  • Strong intercultural competence and ability to sustainably build international partnerships
  • Analytical and conceptual strength combined with a hands-on mentality
  • Excellent command of English; additional languages such as Arabic, French, or Spanish are a plus
  • High willingness to travel to support target markets on site
Your Personality

  • After Sales Manager DACH

    vor 4 Stunden

    Munich, Bayern, Deutschland Malvern Panalytical Vollzeit

    After Sales Manager DACH (m/w/d) in VollzeitEinsatzort: Vom Homeoffice in DeutschlandMalvern Panalytical ist weltweit führender Anbieter von Labor- und Prozessmesstechnik. Unsere Geräte werden in der Qualitätskontrolle, Prozesssteuerung und F&E zur Struktur-, Element- und physikalischen Analyse eingesetzt. Die Anwendungsgebiete reichen von Baustoffen...

  • Technical Expert After Sales Repair Concepts

    vor 4 Stunden

    Munich, Bayern, Deutschland HOLON GmbH Vollzeit

    Your tasksYou are responsible for the strategic design and development of repair support in After Sales. You develop efficient repair strategies and translate them into digital repair instructions, labor time standards, and guided diagnostic workflows. In addition, you manage external service providers and ensure high-quality repair support for the global...

  • Senior Sales Manager, Launch Services

    vor 4 Stunden

    Munich, Bayern, Deutschland Isar Aerospace Vollzeit

    Mission BriefYou will be responsible for selling Isar Aerospace's launch services. This role involves managing customer relationships, overseeing key accounts, developing and implementing sales strategies, and driving revenue growth. It requires in-depth knowledge of the space industry, a strong network of industry contacts, and a proven track record of...

  • Working Student After-Sales

    vor 23 Stunden

    Munich, Bayern, Deutschland 2trde Vollzeit

    Zur Position Kundenorientierung ist für Dich kein Fremdwort und Kundenzufriedenheit kein Buzzword? Dann bist Du bei uns genau richtig Als Praktikant:in bist Du aktiv an dem Aufbau und der Weiterentwicklung der After-Sales / Customer Success Abteilung beteiligt. Bringe Deine Ideen mit ein, übernimm Verantwortung und wachse gemeinsam mit uns. Dich erwartet...

  • Senior Sales Manager

    vor 1 Tag

    Munich, Bayern, Deutschland Sales-Automation Vollzeit

    Warum jetztWir stehen am Beginn eines neuen Zeitalters: Das KI-Zeitalter. Und Sales-automation. ai bringt es in den deutschen Vertrieb.Unsere Mission ist klar – wir revolutionieren die Art und Weise, wie Unternehmen in der DACH-Region Neukunden gewinnen. Unsere AI ersetzt nicht nur klassische Kaltakquise, sie schafft einen völlig neuen Standard: präzise,...

  • Sales Manager – Products and Services

    vor 41 Minuten

    Munich, Bayern, Deutschland IAV GmbH Vollzeit

    This Challenge Awaits YouAs Sales Manager for Products and Services, you will be responsible for the sales and business development of our digital services and products that require explanation, such as test benches. You will identify new business opportunities, build sustainable customer relationships and successfully position our solutions on the market....

  • Werkstudentin Projektmanagement After Sales

    vor 23 Stunden

    Munich, Bayern, Deutschland Stadtwerke München GmbH Vollzeit

    Werkstudent*in Projektmanagement After Sales (m/w/d)Dezentrale Wärmelösungen | Inkubation und Venture Building | Neue Geschäfte | Ressort Regionale Energiewende | Stadtwerke München GmbHJetzt bewerbenAuf einen BlickAls einer der größten Arbeitgeber der Region vernetzen wir München und begleiten die Stadt auf ihrem Weg zur Smart City. Unsere Vision:...

  • Product Sales Manager

    vor 4 Stunden

    Munich, Bayern, Deutschland News-Service Europe B.V. Vollzeit

    Your challengeAs Product Sales Manager (PSM) you are the sales specialist in our European organization for Computer-On-Modules. You love to take the sales part to identify and acquire new customers in Europe and develop new business for our Computer-On-Module product portfolio. You are the one to convince the customers and to match their requirements against...

  • Inhouse Sales Manager

    vor 22 Stunden

    Munich, Bayern, Deutschland JA Solar Europe Vollzeit

    Your scope of workUnder the guidance of the sales manager, Inhouse Sales will follow up on orders, update quotations, and connect with the internal sales supports to execute orders and collect payments for long-term/fixed customers. This position is reporting directly to the Regional Sales Manager for South-East Europe.Your major responsibilitiesExecute...

  • Senior Service Operations Manager

    vor 1 Tag

    Munich, Bayern, Deutschland Sungrow EMEA Vollzeit

    Your missionHello there and a warm welcome here at SungrowWe have an exciting new position for you to consider: our next Senior Service Operations Manager for the European region.Curious what this role is all about? Let's dive in:Establish and optimize service processes across Europe, integrating IATF 16949 quality management principles.Lead cost-efficiency...