Junior Product Operations Manager
Vor 7 Tagen
You are the central interface between our customers, the product, and the development teams. With your operational excellence, you ensure that our customers are not just satisfied, but truly delighted, and that our internal teams can work effectively. If you want to optimize processes, centralize knowledge, and solve complex problems, then you are exactly right for us
Your mission- Become a part of the 7Learnings Tech Department and participate in our daily Stand-ups and Grooming sessions.
- Develop, maintain, and advance our customer support strategy.
- Improve and refine our Knowledge Base (Wiki, in-app help center).
- Manage and resolve customer inquiries within our central help system.
- Directly address customer queries for simple or routine questions.
- Create technical GitHub tickets for Developers and Data Scientists to resolve more complex customer issues.
- Lead communication with customers, Data Scientists, and Sales representatives to develop proposals and solution approaches.
- Summarize customer issues in dashboards for internal reporting and analysis.
Initial professional experience in Customer Success, Account Management, Product Management, or Technical Support – ideally within a SaaS environment.
Strong customer orientation, communication skills, and organizational talent.
Excellent problem-solving skills and a proactive hands-on mentality.
Experience with ticketing systems and documentation tools (e.g., Zendesk, Notion, Intercom, or similar).
Structured work approach and a foundational technical understanding.
German C2 or Native Speaker proficiency.
English C1 proficiency.
A key role in a growing AI company with a strong customer base.
A high degree of ownership and creative freedom/scope for design (Gestaltungsspielraum).
Office in Berlin-Mitte with an on-site gym and a hybrid work model (Home office up to 3 days/week).
30 days of annual leave (vacation).
Flexible working hours.
A culture of trust, feedback, and continuous learning.
Direct communication lines to Product Management and the Executive/Management team.
-
Junior People Operations Manager
Vor 7 Tagen
Berlin, Berlin, Deutschland PERGOLUX VollzeitAs aJunior People Operations Manager, you will ensure smooth, compliant, and efficient HR operations across multiple European markets while supporting the employee experience atPERGOLUX. You'll coordinate international payroll processes, maintain accurate HR data, and contribute to people operations that strengthen our growing organization. As a premium...
-
Junior People Operations Manager
Vor 7 Tagen
Berlin, Berlin, Deutschland Pergolux VollzeitLocationBerlin | DACH TeamEmployment TypeFull timeLocation TypeOn-siteDepartmentPeople & CultureAs a Junior People Operations Manager, you will ensure smooth, compliant, and efficient HR operations across multiple European markets while supporting the employee experience at PERGOLUX. You'll coordinate international payroll processes, maintain accurate HR...
-
Junior Product Operations Manager
Vor 2 Tagen
Berlin, Berlin, Deutschland 7Learnings VollzeitAbout The RoleYou are the central interface between our customers, the product, and the development teams. With your operational excellence, you ensure that our customers are not just satisfied, but truly delighted, and that our internal teams can work effectively. If you want to optimize processes, centralize knowledge, and solve complex problems, then you...
-
Junior Product Manager – MarTech
Vor 4 Tagen
Berlin, Berlin, Deutschland JustWatch VollzeitReady to launch your Product Management career at the crossroads of Marketing Tech and Entertainment? JustWatch provides data-driven digital marketing for the global entertainment industry. From the latest blockbusters and award-winning shows to major sporting events and top-selling console games, we're passionate about entertainment. We're hiring a Junior...
-
Junior Product Manager – MarTech
Vor 4 Tagen
Berlin, Berlin, Deutschland JustWatch VollzeitReady to launch your Product Management career at the crossroads of Marketing Tech and Entertainment? JustWatch provides data-driven digital marketing for the global entertainment industry. From the latest blockbusters and award-winning shows to major sporting events and top-selling console games, we're passionate about entertainment. We're hiring a...
-
Junior Product Operations Manager
vor 7 Stunden
Berlin, Berlin, Deutschland 7Learnings VollzeitAbout the role You are the central interface between our customers, the product, and the development teams. With your operational excellence, you ensure that our customers are not just satisfied, but truly delighted, and that our internal teams can work effectively. If you want to optimize processes, centralize knowledge, and solve complex problems, then...
-
Junior Operations Manager
Vor 4 Tagen
Berlin, Berlin, Deutschland Nelly Solutions VollzeitWir suchen Dich zum nächstmöglichen Zeitpunkt als Junior Operations Manager - Finanzprodukte (m/w/d) in Vollzeit an unserem Standort in Berlin oder im Homeoffice.Über Nelly:Als FinTech im Gesundheitswesen revolutionieren wir mit unseren innovativen Lösungen in den Bereichen Payment, Factoring und Patient Journey die täglichen Arbeitsprozesse. Unser Team...
-
Junior Product Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Bling Vollzeit 60.000 € - 90.000 € pro JahrDeine MissionWir suchen einen neugierigen und motivierten Junior Product Manager (m/w/d), der Produktentwicklung ganzheitlich denkt, Nutzerbedürfnisse versteht und unsere User auf ihrem Weg durch die Bling-App aktiv begleitet. In dieser Rolle arbeitest du an der Schnittstelle von Produkt, Design, Growth und Data und gestaltest Features sowie Maßnahmen, die...
-
Junior Product Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Bling VollzeitDeine MissionWir suchen einen neugierigen und motivierten Junior Product Manager (m/w/d), der Produktentwicklung ganzheitlich denkt, Nutzerbedürfnisse versteht und unsere User auf ihrem Weg durch die Bling-App aktiv begleitet. In dieser Rolle arbeitest du an der Schnittstelle von Produkt, Design, Growth und Data und gestaltest Features sowie Maßnahmen, die...
-
Junior Account Manager Platform Partnerships
Vor 2 Tagen
Berlin, Berlin, Deutschland adsquare GmbH VollzeitIntroWe're looking for a Junior Account Manager Platform Partnerships to support the day-to-day management and development of our platform partner relationships. This is an entry-level role with a strong operational and coordination focus, ideal for someone looking to build a career in partnerships, account management, or ad tech. You'll support the team...
