Working Student Customer Experience
vor 1 Woche
About Us
Workpath was founded with the mission to enable organizations to define and achieve their most important goals. With its AI Companion, simple workflows and automated reports, the Workpath platform makes strategy work simple and accessible from top-level management to individual team members. The platform seamlessly integrates with all relevant corporate processes and tools and leverages Artificial Intelligence to better orchestrate teams and resources around shared goals. Beyond its technology, Workpath also offers training and consulting services for operating model transformation and best-in-class change management. Leading Fortune 500 companies worldwide trust Workpath.
For more information, please visit:
Your Mission
As a Working Student in Customer Experience & Academy (m/f/d), you'll play a key role in shaping how our customers discover Workpath and successfully execute their strategies — while advancing the Workpath Academy with innovative learning formats and AI-powered content.
Develop and produce engaging customer learning experiences in our Workpath Academy including e-learnings, microlearnings, and videos to help customers onboard the Workpath platform and train methodologies for strategy execution
Contribute to our content knowledge base by structuring and adding high-quality content pieces
Own and enhance the Workpath product knowledge hub in our help center, and ensure excellent first-level product support for our customers.
Experiment with and optimize the Academy's tech stack (e.g., learning platforms, help center) to ensure effective use of tools, features, and data insights
Leverage AI and automation to create and deliver learning content
Collaborate cross functionally within Customer Experience, with our Product and Marketing teams on projects that impact Workpath's positioning
What We Are Looking For
You're an enrolled Master's or Bachelor's student in a relevant field (e.g. Business Administration, Technical Communication, Educational Technology, Media Informatics, Learning Sciences)
You've gained first experience in a dynamic environment such as a tech startup or similar (internship or working student role)
You have a strong affinity for technology and pick up new product knowledge quickly
You're curious about AI tools and have first project experience with automation or artificial intelligence
You're passionate about digital learning and enjoy creating engaging learning formats
You're a confident communicator, comfortable interacting with customers in both German and English fluently (C1)
- You work independently and proactively, think analytically, and approach challenges with a structured, results-oriented mindset
What We Offer
Responsibility and shaping: Take over responsibility early, gain direct exposure to the leadership team and shape the development of our Academy
Flexibility: Benefit from mobile working and adjust your working hours to fit your studies
Professional growth: We offer a structured feedback and development cycle with 360-degree feedback twice a year
Passionate and ambitious team: Work directly with our leadership team to learn from senior leaders and enjoy the thrill of building together
- Compensation and Benefits: Competitive salary, a personal development budget and non-cash benefits through a cooperation with our partner Hrmony
Join Us
If you're passionate about driving impact in a fast-moving startup and helping organizations execute their strategy, we'd love to hear from you. Gabriela and Patricia are excited to receive your application.
Apply Here
For more information about Workpath, please visit our website.
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