Cell Therapy Account Manager

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
 

Cell Therapy Account Manager (CTAM) Region: Dresden / Leipzig / Magdeburg

The Cellular Therapy Account Manager will be responsible for assessing, cultivating and managing professional relationships across broad stakeholder groups within targeted Cell Therapy qualified treatment centres to ensure the successful introduction and utilization of Kite cell therapy products.

Activities will focus on maintaining world-class, patient centric operations in a defined number of existing qualified treatment centres as well as project managing the qualification of new centers to ensure the successful introduction and use of Kite products.

Being a core member of the commercial team, you will add value through engagement with key stakeholders at all levels to drive differentiation and continue establishing Kite as the leader in cell therapy

.

Specific job responsibilities:

• Responsible for meeting with appropriate leaders across the qualified centers to continue educate and logistically support the use of Kite product(s)
• Ability to navigate a complex account environment and understand the needs/issues of various stakeholders at all levels within the account
• Coordination of the cell journey to ensure a high level of patient access and cell delivery
• Closely works with Market Access colleagues meeting government representatives to enable reimbursement of cell therapy locally or nationally
• Collaborates with Head-Office and Medical teams to develop and implement key account plans
• Collaborate and regularly communicate with colleagues in commercial, quality and medical affairs
• Actively gains customer insights, providing timely follow-up on commitments and requests
• Operate in compliance with all laws, regulations and policies.
• Develop significant relationships with Therapy Area Experts (TAEs), senior account level leadership, as well as other decision makers and influencers.
• Provide Medical Affairs and Commercial colleagues with appropriate feedback and insights from interactions with healthcare professionals (HCPs).
• Provide support at professional meetings, including staffing exhibits, reporting on scientific sessions, and facilitating meetings with TAEs.
• Facilitate and provide timely feedback to appropriate management regarding account business trends, changes in the therapeutic landscape, industry issues and business opportunities
• Collaborate regularly with CTRSs to coordinate HCP interactions and align on consistent and harmonized delivery of key differentiating messages

Key Requirements and Competencies:

• Strong project management skills
• Has proven ability to work across various functions (frequent interactions with the Business Unit Director, CTAM lead, Medical Director, Medical Scientists, CTAM partners (CTRS), National & Regional Account Directors and the Quality team)
• Strong commercial and scientific acumen, being able to translate scientific information and eloquently educate on the value proposition of Kite constructs
• Proven track record of high performance
• Frontline management level experience preferred
• Demonstrated ability and desire  to provide unprecedented customer support across stakeholder groups
• Possesses a long term, strategic understanding of the hematology/oncology market Inclination to be a contributing member of a high performing team where individual and team success align
• Experience executing with products/therapies that require complex customer delivery including logistics management
• Ability to successfully work and collaborate with field based and internal cross functional partners
• Strong business acumen and ability to evaluate and apply data to inform decision making
• Experience  managing and executing in large accounts including strategic planning, problem solving, conflict resolution
• Demonstrated initiative and willingness to work hands-on with a sense of urgency, in a fast-paced, entrepreneurial environment

Specific education and experience requirements:

• Launch experience; launch experience within academic hospitals preferred
• 7-10 years oncology/hematology experience
• Working knowledge of regulatory and compliance requirements
• Exceptional organizational and time management skills
• Outstanding written, verbal and presentation skills in English
• MBA or other related graduate-level degree is preferred
• Requires some overnight travel

It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company.  Except if otherwise provided by applicable law, all  employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual's gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws).  Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.

Please apply via the Internal Career Opportunities portal in Workday.