German-speaking Customer Expert for Team in Greece

vor 20 Stunden

Hamburg, Hamburg, Deutschland Next Job Abroad Vollzeit 25.000 € - 35.000 € pro Jahr

*German-speaking Support - Build an International Career from the comfort of your home in Greece*
Ready to take your career abroad and gain global experience while living under the Greek sun?

Join the Customer Experts team in Greece — and help travelers plan their dream trips, all while you build your own international journey.

Whether you're looking to strengthen your language skills in a multicultural environment, grow within a global company, or simply want a fresh start in a new country, this role gives you the perfect mix of lifestyle, development, and stability.

Here, you'll be working with one of the world's leading online travel brands — all from the comfort of your new home in Greece.

What You'll Be Doing
As a Customer Support Specialist, you'll support German-speaking users with everything from simple questions to full travel plans. Your role helps travelers feel confident and inspired — and makes their experience smoother from start to finish.

Your daily responsibilities include:

  • Handling incoming calls, messages, and emails from users
  • Managing reservations, special requests, changes, and complaints
  • Researching travel options based on customer needs
  • Modifying bookings according to client preferences
  • Processing payments, cancellations, and adjustments
  • Providing solutions that help travelers feel supported and well-informed

Requirements

  • Fluent German + good English communication skills
  • Strong attention to detail
  • Problem-solving and troubleshooting ability
  • Comfort with unexpected changes or last-minute requests
  • Experience in e-commerce or online bookings is a plus
  • A positive mindset and interest in building an international career

Benefits
*Why this role is a great opportunity*
This is more than a customer support job.

It's a chance to live abroad, work with a global travel brand, and develop skills that look fantastic on an international CV.

*What's included:*

  • Full relocation support (flight, hotel stay, and housing assistance — all covered)
  • Competitive salary + 2 extra monthly salaries per year
  • Health insurance & various company discounts
  • Full training by certified instructors
  • Career growth opportunities within a global organization
  • Free online Greek language courses
  • Flexibility - as the role is offered on a work-from-home-basis in Greece
  • A diverse, inclusive, Great Place to Work-certified company culture

You'll be joining a multinational environment where your development actually matters. You'll learn how to navigate global communication, support travelers worldwide, and strengthen your experience in one of the world's most well-known brands.

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