Senior Experience Creator

Vor 6 Tagen

Berlin, Berlin, Deutschland beBeeContentDesigner Vollzeit 90.000 € - 120.000 € pro Jahr

Our mission is to deliver exceptional home service experiences, empowering homeowners to care for their properties.

We've achieved this by fostering a network of over 200,000 skilled local professionals and creating a platform that streamlines the process of finding the right one for any project.

Our UX team is focused on developing innovative solutions that bridge the digital and physical worlds, from screen details to human-to-human interactions.

As part of this team, you'll play a pivotal role in shaping how content supports the user experience across our digital and real-world touchpoints, including web and app interfaces, notifications, and customer communications.

You'll collaborate with cross-functional teams to define content frameworks, messaging hierarchies, and scalable systems that ensure clarity, consistency, and usability throughout the user journey.

Responsibilities
  • Design, write, test, and iterate content that meets user needs and business goals.
  • Collaborate with product designers, managers, researchers, analysts, and engineers to drive key outcomes.
  • Develop content frameworks and systems that scale across multiple user journeys and service lines.
  • Maintain content standards, voice, tone guidelines, and governance models to ensure consistency.
  • Define AI and chatbot experiences that interact with users, contributing to the integration of AI tooling and crafting conversation design that resonates with customers.
  • Audit and analyze content ecosystems to identify gaps, overlaps, and opportunities for optimization.
  • Collaborate with research and data teams to define user journeys and content requirements that address real user needs and business objectives.
  • Evolving the craft of content design within the organization, ensuring it's considered at every step of the product development lifecycle.
Requirements
  • 3+ years of relevant experience as a content designer; product organizations preferred.
  • Experience working on UX design teams and/or within product organizations using agile methodologies.
  • Knowledge of LLMs, content for AI tooling, and machine learning teams is a plus.
  • Proficiency in Figma or similar collaborative design tools.
  • Experience with Jira or similar product management software.
  • Driven, adaptable, and able to grow in a fast-paced environment.
  • Strong understanding of user-centric design, inclusivity, and accessibility best practices.
What We Offer
  • Highly competitive salary package
  • Hybrid work environment
  • Temporary work from abroad policy
  • Mental health support
  • Regular team and social events
  • Further benefits depending on location
Our Values
  • We put integrity first. We are authentic, transparent, and respectful.
  • We are all stewards. We are responsible on behalf of all stakeholders.
  • We follow the evidence. We make objective, evidence-based decisions.
  • We never stop learning. We are open-minded and curious.
  • We win together. We collaborate and earn trust with colleagues.
  • We are inclusive. We commit to building a diverse and inclusive company.

Apply below to take the next step in your career.

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