Service technician

vor 2 Wochen

Belgische Allee Troisdorf Germany Oncotherm Kft. Vollzeit 40.000 € - 60.000 € pro Jahr
Company Description

Our mission is your healthy future

Oncotherm Kft. has been present with its solutions in the field of oncology for three decades. The family business, which is constantly expanding but does not give up its people-centredness, has now become a key player in the world market and a market leader in its activities.

We at Oncotherm are dedicated to medicine and quality cancer treatments. Our 30-year-old technology shows truly significant results in terms of quality of life and survival and the devices developed and manufactured by our team provide support to cancer patients in 34 countries around the world for more than 400,000 treatments each year.

We are looking to expand our team with a new full-time Service technician, who is passionate about the medical industry and can significantly contribute to the mission of the company.

Job Description

  • Implementation and documentation of domestic and foreign on-site technical support related to in-use medical devices. 

  • Performing error detection and repair activities related to defective products. 

  • Performing safety and functional checks (STK) on medical devices every 6 months. 

  • Participation in complaint and non-compliance handling processes. 

  • Contacting customers to arrange appointments and preparing quotations. 

  • Processing customer feedback and coordinating further actions. 

  • Planning and organizing service activities with the German sales team and the Hungarian parent company. 

  • Carrying out monthly and yearly German service program. 

  • coordinating the supply of components and spare parts from the Hungarian parent company 

  • Weekly report to the Technical Support Manager. 

  • Preparing service reports and electrical safety protocols in accordance with DGUV Regulation 3 and MDR 2017/745. 

  • Carrying out feedback and service report register in accordance with the regulation MDR 2017/745 

  • Time tracking and task management system administration. 

Qualifications
  • Medical Technician with electrical specialist qualification (Staatlich Geprüfter Techniker, Fachrichtung Medizintechnik)
  • Minimum 1 year of professional experience in the field of position,
  • Ability to interpret electronic and technical drawings
  • Advanced level knowledge of measurement technology
  • User-level knowledge of Microsoft Office applications
  • Active, conversational level English language knowledge in writing and speaking,
  • Category B driving license
  • Valid passport
  • Willingness to travel (in Germany and abroad). 
Additional Information

In exchange for your expertise, we offer:

  • Professional development opportunities, especially in the field of medical technology industry,
  • Participation in the support of internationally recognized products,
  • Stable company background and vision, reliable employer,
  • Modern, comfortable working environment,
  • A prepared and motivated team,
  • An annually revised base salary that keeps pace with market changes,
  • Flexible work schedule and time off.

Apply by sending us your CV in ENGLISH. 

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