Training Engineer

Some days you'll be solving engineering problems in quiet, focused sessions - other days you'll be guiding groups of customers through interactive trainings. This role sits at the intersection of two teams, blending technical expertise with a passion for teaching. If you enjoy meaningful variety and want to have impact both behind the scenes and directly with users, read on.

We're looking for a Training Engineer to join Synera in a unique hybrid role that blends technical problem-solving with hands-on customer education.

In this role, you'll spend 50% of your time supporting customers on the technical side - Solution Engineering - and 50% creating and delivering high-quality training within our Synera Academy.

If you like turning technical problems into clear, practical guidance and working closely with customers to help them succeed, you'll feel at home in this role.

Your main focus areas:

• You work closely with the Academy and SE teams to ensure consistent quality and up-to-date content.
• You align with both teams and on training goals, workflows, and success criteria.

Academy (50%)

• You deliver engaging trainings from basic to expert users in interactive virtual or in-person workshops (travel required in Europe).
• You teach the agentic engineering approach with Synera.
• You turn training content into tutorials or eLearning modules (for our Learning Management System and software internal learning material).
• You own content and quality: You gather feedback, run retros, and continuously improve our training materials and methodology tailored to our customers' needs.

Solution Engineering (50%)

• You build workflows in Synera and support customers in understanding and solving their engineering problems.
• You assess the feasibility of potential use cases.

• You collect user-feedback and share ideas with our product managers to improve our software.

• In 6 months:

• You can plan and deliver customer trainings independently in direct alignment with our customers.

• You have created and published eLearning courses based on reusable content, you adapt it based on real customer use cases.

• You contribute technical insights from Solution Engineering to strengthen the Academy's content library.

• In 12 months:

• You run trainings end-to-end with high customer satisfaction.

• You become the owner of standardized customer trainings.

Here is our team at last year's summer event - join us at the next one

• You'll take ownership from day one, driving meaningful outcomes with real impact.
• Work with exceptional engineers and designers united by a passion for solving real-world problems.
• Flexible working: you decide when & where to work (as long as you have a residency in Germany).
• Home office setup support + access to our office in Bremen.
• Personal development budget of €2,000 to attend conferences and trainings or buy interesting books to improve in an area of your choice.
• We don't count your vacation days, as we trust all our team members to decide what's best for them and the company.
• To support your personal and professional well-being, we offer company fitness with Wellpass and mental health platform nilo.
• Regular team events, virtual coffee breaks, and spontaneous afterworks. We also get together as a whole company for 2-3 day off-sites twice a year

Even if you don't meet these criteria perfectly but believe you have lots to bring to the role, we encourage you to apply. We know it's tough, but please keep in mind that you don't have to match all the listed requirements exactly to be considered for this role.

• You hold a university degree (MSc) in mechanical, automotive, aerospace engineering or a related field.
• You bring at least 2-3 years' experience working in engineering domain (incl. hands-on experience with engineering software), preferably in training area.
• You have strong communication and presentation skills.
• You are passionate about teaching and didactics to enable our customers creating company value.
• You enjoy creating structured training content and explaining workflows clearly so that users have an "aha" moment.

P.S. Synera is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day, and be prepared to share with us how your perspective will bring something unique and valuable to our Academy team.