Pricing & Revenue Operations Manager (f/m/d)

IDnow is a leader in digital identity and fraud prevention in Europe with a mission to transform trust into the most powerful asset in the digital world, empowering enterprises with AI-driven, SaaS-based identity solutions that deliver scalable security, adaptive compliance, and real-time fraud prevention. Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability.

The company has offices in Germany, United Kingdom, Romania and France, and is backed by renowned institutional investors, including Corsair Capital and Seventure Partners. Its portfolio of international clients spans a wide range of end markets including financial services, telecommunications, travel & mobility, gaming, and other industries.

This position is based in Munich, Germany.

As a Pricing & Revenue Operations Manager, you own the operational backbone for pricing and revenue processes. Reporting to the VP Commercial Operations, you execute pricing models and maintain accurate price lists, govern discounting and approvals, manage CRM pricing metadata and quoting workflows, lead Territory Management rollout, administer the sales compensation platform, and provide reporting/forecasting inputs as the interface to FP&A.

Key Responsibilities

Pricing operations and modeling

• Maintain price lists and product catalog in our CRM, quotes, and contracts.
• Own & drive further automation in pricing and discounting set up in CRM
• Build and run pricing/margin models by product and customer; execute controlled pricing experiments.
• Define discount guardrails and approval workflows; coordinate commercial clauses with Legal.
• Own CRM configuration for pricing fields, product catalog/SKUs, price books, validation rules, quote templates.
• Orchestrate quote-to-cash data integrity and reconciliations with Finance/ERP; establish data governance.
• Administer the generic sales compensation platform: plan setup, quotas, crediting rules, SPIFFs; run monthly/quarterly calculations and dispute handling.

Territory Management rollout

• Design territories, coverage rules, and assignment logic in our CRM, and maintain them.
• Partner with Sales Leadership on capacity planning, routing, and performance dashboards.

Reporting, forecasting, and FP&A interface

• Own ARR/MRR, bookings, pipeline, renewal, and expansion forecasting inputs; reconcile CRM vs. Finance.
• Design and maintain lead to order and maintain order to cash dashboards; manage driver-based models for forecast quality.
• Serve as FP&A's primary GTM interface for budgeting cycles, scenario planning, and variance analysis.

Enablement and governance

• Train Sales and Customer Success teams on pricing rationale, quoting workflows, territories, and compensation policies.
• Document processes and change control; run audits for data quality and compliance

Preferred Experience

• Extensive experience in pricing operations and modeling, with a focus on automation and data integrity.
• Strong analytical skills for building and managing pricing/margin models and executing controlled pricing experiments.
• Expertise in CRM configuration and management, particularly in pricing metadata and quoting workflows.
• Experience in territory management, including design, implementation, and maintenance processes.
• Proficient in administering sales compensation platforms, including setup, calculations, and dispute resolution.
• Skilled in financial reporting and forecasting, with experience interfacing with FP&A for budgeting and planning.
• Ability to train and guide sales teams on pricing rationale, quoting workflows, territories, and compensation policies.
• Strong organizational skills for documenting processes, change control, and conducting audits for compliance.
• Excellent communication and collaboration skills, with the ability to work closely with cross-functional teams.
• Strategic thinker with a goal-oriented mindset, capable of handling multiple projects and meeting tight deadlines.
• Fluent English is necessary. Additional French or German are a plus.

Perks & Benefits

• Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions.
• We value personal and professional development: make full use of Udemy, our training platform with 24/7 access and unlimited content/course consumption incl. certification.
• We make your remote work comfy: we provide support on equipment and offer flexible working hours.
• We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect outside of work.
• May your family require your attention or other reasons apply: use the benefit of our paid special leave days.
• Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our Workcation possibilities.
• In addition to the perks & benefits above, we offer specific benefits that differ between our locations.

IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation.

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