Senior UX Researcher

As a Senior UX Researcher, you'll bring deep expertise in both quantitative and qualitative research methods and are excited about leveraging AI-driven analytical approaches to uncover insights at scale. You will play a critical role in shaping product strategy, driving user-centric decisions, and guiding cross-functional teams with evidence-based recommendations. You'll collaborate with cross-functional teams—Product, Design, Data Science, and Marketing—to identify critical business questions, apply rigorous methodological approaches, and synthesize insights that inform strategic decisions.

Shape the future of B2B with us

• Lead end-to-end UX research initiatives across discovery, generative, evaluative, and strategic phases
• Design and execute quantitative studies (surveys, experimental design, analytics deep dives, segmentation, benchmarking)
• Conduct qualitative research (in-depth interviews, usability testing, diary studies, field work, concept testing)

• Apply AI-assisted research and analysis, such as:

• Large-scale pattern detection in user feedback

• Natural language processing (NLP) evaluation

• AI-driven synthesis, clustering, and insight generation

• Collaborate closely with Product Managers, Designers, Data Analysts, and Engineering to define research needs, frame hypotheses, and turn insights into action

• Champion user needs and communicate findings in compelling, accessible ways (reports, workshops, journey maps, dashboards)
• Establish research rigor and mentor teammates on best practices, measurement frameworks, and mixed methods approaches

What we offer

• The opportunity to actively shape the future of the online B2B business and build an European champion
• You can expect an established traditional company with the advantages of a dynamic start-up culture: flat hierarchies, relaxed, informal atmosphere and a great team spirit
• An agile and supportive environment where success is always a team effort
• Benefit from our fitness cooperation with Urban Sports Club and train flexibly in over 7,500 studios across Germany
• Optimal work-life balance with 30 vacation days (plus Christmas Eve & New Year's Eve) and flexible working hours
• We believe in the best of both worlds: flexibility and collaboration. Thus, you'll enjoy the benefits of working from home while also experiencing the team spirit in our offices (approx. 50%)
• We promote your professional and personal skills with individual training opportunities (e.g. Visable Online-Academy & Trainings), regular feedback discussions and team-building measures
• Take advantage of our "Workation" offer and work where others spend their holiday

This is how you can impress us

• 5+ years of UX research experience working in cross-functional product teams
• Proven ability to design and execute mixed-methods research at scale
• Fluency with quantitative tools and techniques (survey design, statistics, behavioral analytics platforms)
• Strong qualitative expertise across moderated and unmoderated methods
• Experience using AI tools for research synthesis, data analysis, or user insights generation
• Ability to translate complex findings into clear, actionable recommendations
• A strategic mindset with comfort navigating ambiguity and shaping product vision
• Excellent communication skills and stakeholder management
• Comfortable working in international, cross-cultural environments
• English proficiency, German proficiency, and/or French is an advantage

We live and love diversity That's why we signed the "Diversity Charter" to promote equal opportunities and diversity in all its components. By signing the Diversity Charter we guarantee that all qualified applicants are considered for employment without regard to age, ethnicity, religion, sexual orientation gender identity or physical abilities. A culture of respectful interaction is deeply rooted in our corporate values and therefore we want every employee to feel included, accepted and valued. With over 50 different nationalities and more than 20 spoken languages among Visable's workforce, we can already be proud of being a culturally varied and truly international company.