Regional Service Manager – Germany

vor 1 Woche

Home Office, Deutschland B2X Care Solutions Vollzeit

Regional Service Manager (Germany) - m/f/d

The Role

As a Regional Service Manager Germany, you will play a vital role for the operational management and continuous high performance of our service partners in Germany. You act as the primary point of contact for our customers and service providers in the region, ensuring smooth operations, high service quality, and adherence to agreed KPIs and SLAs.

You will manage our external service partners, support contract negotiations, drive new business implementations monitor operational performance, and handle escalations – always with a strong focus on quality, efficiency, and customer satisfaction. The role is primarily home-office based, with regular travel to our partners and customers across Germany and Europe.

Your Responsibilities

  • Manage and support our service partners in Germany and across Europe
  • Support, maintain, and manage service contracts
  • Monitor and analyze KPIs and SLA performance
  • Manage escalations and continuously optimize processes and interfaces
  • Conduct regular on-site visits to partners for audits, performance reviews, and relationship building
  • Serve as the main point of contact for customers and service providers in day-to-day operations

Your Profile

  • Completed degree or vocational training in Business, Engineering, Supply Chain, Service Management, or a related field
  • Professional experience in managing service providers, service operations, or partner management is an advantage
  • Hands-on mentality with initiative and a strong sense of responsibility
  • Structured and solution-oriented working style with excellent organizational skills
  • Strong communication and negotiation skills
  • MUST Have: Fluent in German and English; another European language is an advantage
  • Willingness to travel within Germany and Europe on a regular basis

What We Offer

  • A responsible role with significant scope for ownership and impact
  • A dynamic, international environment in a growing market
  • Home-office base with flexible working arrangements
  • Collaboration with leading companies and service partners across Europe
  • Personal development opportunities and long-term career prospects
  • Short decision-making paths and a motivating, collegial team

About B2X

B2X is a leading provider of post sales services specializing in circular lifecycle management for electronic hardware. Established in 2007 and head-quartered in Munich, our solutions and services spanning the whole lifetime of a wide range of consumer electronic products as well as B2B electronic infrastructure.

Our digital platform services and (web) portal solutions facilitate the digitalization and automation of multiple workflows and interactions with end-users and partners in our clients' network.

We empower companies with innovative carbon solutions to manage their hardware lifecycles towards carbon net zero.

Together with top-tier tech companies across multiple industry sectors and geographies, we create unique customer experiences at reduced complexity and cost for lifecycle management.

The kind of unique B2X operating model integrates more than 200 service partners in over 30 countries, orchestrated by our B2X team of more than 100 service professionals and steered by the proprietary B2X service management platform.

How to apply:

Submit your CV in English outlining how your skills align with this role

  • Regional Service Sales Manager DACH

    vor 15 Stunden

    Home Office, Deutschland Extreme Networks Vollzeit

    Regional Service Sales Manager DACHThe Regional Service Sales Manager DACH is a key business role for Extreme Networks and reports into the EMEA VP of Services Sales. The Regional Service Sales Manager DACH Is the general manager of the assigned region related to all service sales and subscription renewals activities.The role is the main contact for the...

  • Regional Sales Manager

    vor 20 Stunden

    Home Office, Deutschland IBasis Vollzeit

    ABOUT IBASISImagine how convenient it is to receive reminders for doctor's appointments, secure your website with a verification code, or authorize online banking transactions – all through the power of SMS. SMS is a crucial mobile communication tool for businesses that seamlessly connects them with customers, suppliers, and partners. It is cost-effective,...

  • Regional Sales Manager, DACH

    vor 2 Wochen

    Home Office, Deutschland AlgoSec Vollzeit

    At AlgoSec, what you do mattersOver 2,200 of the world's leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks.Join our global team, securing application connectivity, anywhere.We are the leader in hybrid, multi-cloud cybersecurity for secure application...

  • Regional Sales Manager

    vor 9 Stunden

    Home Office, Deutschland Hagen Deutschland Vollzeit

    Über uns:Wir sind ein führendes Unternehmen in der Heimtierbranche und stehen für Qualität, Innovation und Leidenschaft für Tiere. Zur Verstärkung unseres Teams suchen wir einen engagierten Regional Sales Manager (m/w/d), der unsere Kunden in Süddeutschland und Österreich betreut.Deine Aufgaben: Betreuung und Ausbau des bestehenden Kundenstamms...

  • Regional Sales Manager(Germany)

    vor 2 Wochen

    Home Office, Deutschland POWEROAD ENERGY STORAGE Vollzeit 60.000 € - 80.000 € pro Jahr

    Requirement:1. More than 2 years of sales experienceAbility to quickly learn about professional knowledge such as energy storage systems, lithium batteries etcMust be proficient in local language(s); preference given to those knowledgeable in English or Chinese languagesJob Type: Full-timePay: 5.500,00€ ,00€ per monthWork Location: Remote

  • Regional Sales Manager

    vor 16 Stunden

    DE-Home office (Interface) Interface Vollzeit

    Interface ist ein weltweit führender Anbieter von nachhaltigen Bodenbelagslösungen mit einem integrierten Portfolio an Teppichfliesen und elastischen Bodenbelägen, darunter Interface Teppichfliesen und LVT, nora Kautschukbeläge und FLOR Premium-Teppiche für den Objekt- und Wohnbereich. Zweckmäßig und kompromisslos hergestellt, bringen...

  • RVP Germany

    vor 1 Woche

    Home Office, Deutschland Rubrik Security Cloud Vollzeit

    We're seeking a strong leader for our business in the Germany region who will build on the existing team and lead the organization forward to achieve further goals and successes. You will play a crucial role in building an inclusive and highly motivated team across the Germany region & to capitalize on the market opportunity and springboard your career to...

  • Area Sales Manager Germany

    vor 1 Woche

    Home Office (Germany) Taylor Made Golf Vollzeit

    Ready to take your sales career to the next level? TaylorMade Golf, a world-renowned brand in golf equipment and technology, is seeking an Area Sales Manager to work across the Berlin or Hamburg area in Germany. This role offers the perfect opportunity to leverage your sales experience and love for golf, driving revenue growth and strengthening partnerships...

  • Regional Director

    Vor 6 Tagen

    Home Office, Deutschland Rubrik Security Cloud Vollzeit

    About The TeamRubrik's Sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional growth and opportunity through our world-class sales enablement program. Our One Rubrik...

  • Sales Manager

    vor 2 Wochen

    Home Office, Deutschland Verdant Specialty Solutions Vollzeit 60.000 € - 120.000 € pro Jahr

    Verdant is a Global Specialty Chemical company serving regional and global customers in Home & Personal Care, Energy Solutions and Industrial markets.We have an opening for a Sales Manager based in Germany to join our EMEA Commercial Sales team. This role will be responsible for managing and developing/growing our base of Multi-National/Regional Customers,...