Sales Manager Latin America and Caribbean Hotels

Organization- Shared Service Center - Mainz
Summary
WE CARE FOR PEOPLE SO THEY CAN BE THEIR BEST.

At Hyatt, we're more than just a hotel chain—we're a global family that shares a passion for hospitality. Our 1,400+ exquisite accommodations span across 79 countries, offering not just luxurious experiences but also a diverse, international work environment that inspires and nurtures. As part of our team, you'll craft unforgettable stays and become part of a dynamic culture that thrives on innovation and excellence.

Hyatt Services GmbH, based in Mainz, operates as a Shared Service Center in the areas of accounting, reservations, information technology, revenue management, and sales & marketing for its affiliated hotels.

For further information about the company, we invite you to visit our website:

Become a part of the Hyatt family by joining us as
Sales Manager Latin America and Caribbean
at Hyatt Services GmbH in Mainz.

What We Offer

• Global accommodation at Hyatt Hotels at employee rates
• Job ticket for public transport in Mainz and Wiesbaden
• Company savings plans
• Electronic time tracking—no loss of overtime
• Personalized training and career programs
• Modern workplace in the heart of Mainz city center
• International team (colleagues from over 50 nations)
• Complimentary beverages (coffee specialties, tea, and water)
• Additional vacation day for special occasions
• Supplementary company health insurance

The Role
The Sales Manager for Germany will be responsible for managing and growing sales within the German market. This role involves developing sales plans, managing key accounts, and driving team performance to meet revenue targets. The ideal candidate will have strong sales experience, knowledge of the German market, and exceptional interpersonal skills

• Develop and execute sales plans to achieve revenue and growth targets for the assigned markets
• Lead and mentor a team of sales representatives to maximize performance
• Monitor key performance metrics and adapt strategies as needed
• Monitor team performance and implement strategies for improvement

• Customer Relationship Management:

• Build and maintain strong relationships with key customers.

• Identify customer needs and provide tailored solutions.

• Handle escalations and ensure customer satisfaction

• Market Development:

• Identify and pursue new business opportunities within assigned markets.

• Conduct market research to stay ahead of competitors.

• Represent the company at local industry events and trade shows

• Reporting and Analysis:

• Track and analyze sales performance metrics.

• Provide regular updates to the commercial team.

• Recommend adjustments to sales strategies based on performance data

• Support the leadership of commercial teams, providing guidance and mentorship.

• Foster cross-functional collaboration with sales, marketing, and operations teams.

• Act as a key liaison between local markets and corporate leadership

• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary

Required Skills

• Education: Bachelor's degree in Business, Sales, or a related field.
• Experience: 5+ years of experience in sales, with a focus on the assigned markets.
• Strong leadership and team management skills.
• Proven track record of meeting or exceeding sales targets.
• Language: Fluency in English and German required, additional European languages are an advantage.

• Characteristics:

• Strong management skills including superior written and verbal communication skills.

• Must have solid understanding and experience in hospitality industry.
• Must have high attention to detail and organizational skills.
• Strong Interpersonal skills and results driven.
• Successful budget planning and administration skills.
• Strong negotiation and analytical skills.
• Ability to present to large audiences.
• Ability to work well under pressure.
• Takes initiative.
• Travel a must.
• Strong team Player
• Valid passport and ability to travel required.

You don't Meet All Criteria?
Don't let that stop you We don't expect you to have a "perfect" profile because what is "perfect," anyway? Even if you don't meet all criteria but are interested in the position, feel free to apply. Your personality and dedication matter most to us. If you bring that, we can teach you the rest.

We Live Inclusion
Our company culture is built on diversity, equal opportunities, and inclusion. We welcome applications from individuals with diverse backgrounds and abilities. All applicants, regardless of any disabilities, will be treated equally in the selection process. We strive to create a work environment that respects and promotes everyone's uniqueness.

Interested?
Then, we look forward to your application By submitting your application and accompanying documents, you confirm that you have read the provisions regarding the use of the personal information you provided in accordance with the global privacy policy for employees. This policy is available at

About Cover Letters
If you wish to create a cover letter, we'd be happy to read it. If not, that's also not a problem. A comprehensive resume is sufficient for us to review your application.

WANT TO BROWSE MORE OPPORTUNITIES?
Visit our careers page via Hyatt