Director IT

At Paessler, we're passionate about simplifying IT and OT infrastructure monitoring. We believe that powerful monitoring tools should be accessible and easy to use, empowering IT professionals to efficiently manage their complex environments. For over 25 years, we have been developing cutting-edge monitoring solutions, including our flagship PRTG products, used by over 500,000 users worldwide.

THE ROLE

The Director IT (all genders) is responsible for strategic and operational leadership of the IT department, providing the vision of the company's technology strategy, overseeing IT operations, and ensuring technology initiatives align with business objectives.

This role emphasizes a servant leadership approach, fostering a supportive and empathetic work culture that empowers people to perform at their best.

YOUR TASKS

• Manage the IT Team and overall IT Operations and infrastructure for a medium-sized company north of $100 Million in revenue, including data center and cloud platforms, software applications and DevOps operations
• Demonstrate extensive IT Project Management skills, including design and security requirements, vendor selection, negotiation and cost optimization, stakeholder management, testing, and Go Live for a variety of IT Projects, ranging from infrastructure enhancements to enterprise digital transformation initiatives affecting company operations
• Partner with and provide support to other functional areas of the business, including Go To Market, Product, Finance, Business Intelligence and Engineering teams by meeting SLAs, ranging from end-user hardware and software Service Delivery tasks to implementing complex architecture and infrastructure changes
• Manage a globally distributed team (Germany/USA) using a follow-the-sun model, including providing 24/7 coverage to support for IT and security operations
• Plan and manage a diverse IT budget to ensure efficient allocation of financial resources, including skills in cost optimization, license management, and vendor negotiation, as well as delivering results to senior stakeholders and executive management, including areas at risk
• Provide leadership and support to cybersecurity initiatives such as project implementation, incident response, business continuity/disaster recovery, and security audits such as ISO 27001 and SOC 2 Type 2
• Drive operational efficiency across the Service Desk, while strategically positioning our internal IT infrastructure and processes to actively enable, consult, and support the success of our Presales initiatives

YOUR PROFILE

• 15+ years of progressive global IT Leadership experience (10+ years managing a team of 15+ employees) in a software or SaaS company north of $100M+ revenue
• Comfortable at managing high-performance teams in a fast-paced environment
• Willing to perform hands-on operations
• Able to coach and mentor employees to identify and solve interpersonal problems quickly
• Degree in IT, Computer Science, or related field
• Relevant certifications preferred (PMP, ITIL, CISSP)
• Fluent in German and English
• Deep technological understanding of IT infrastructure, cloud computing, and cybersecurity concepts
• Experience managing enterprise software systems and implementing hardware and software solutions for stakeholders
• Proven track record of managing large-scale IT projects and budgets
• Cross functional collaboration experience and change management experience
• Ability to translate technical concepts into business value

FACTS FOR YOU

• Many possibilities to further develop your individual skillset
• Innovative and creative work environment with plenty of room for new ideas
• A structured onboarding phase with experienced colleagues
• Flexible working hours and a family-friendly environment
• Permanent employment contract at our headquarters in Nuremberg
• A great working atmosphere in an enthusiastic international team with flat hierarchies
• Subsidized Germany-wide job-ticket for public and regional transportation, bike leasing, bicycle cellar (incl. showers) and sufficient parking spaces
• We actively support your health by funding membership of the Urban Sports Club
• Paessler is a fast-growing midsized company that has been in the market for 20 years
• The company is focused on long-term goals and is currently comprised of 350 employees

YOU ARE INTERESTED?

Then simply get in touch with us via the application button.

Your contact person for this job is Annalena Klein.

One important note in closing:

For us, diversity matters Of course, we welcome it and want to promote it to the best of our ability. Our job ads are directed at people, not at a gender (nor at a sexual orientation, an origin or a faith). If you see wording in our ads that refers to a specific gender, it's for ease of reading only. If you stumble across something that we could have done better, we ask you to point it out to us (also in the later application process). Individuality breaks linguistic boundaries, but our language must also evolve. Apply to us and make our corporate culture more colorful