Senior Manager Customer Logistics

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers.  QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road. 

Your Opportunity:

Senior Manager Customer Logistics (all genders) in Japan

Full-time in Japan (area of Chiba)

We are seeking an experienced logistics professional with strong intercultural skills, ready to embark on an exciting career by permanently relocating to Chiba, near Tokyo, Japan. This role requires fluent in Japanese and in English, enabling the candidate to excel in a multicultural business environment and strategically enhance our logistics operations. You will play a key role in optimizing our supply chain processes, ensuring seamless integration between our European and Japanese logistics activities. If you are passionate about logistics and building global bridges, and ready for this unique opportunity, we'd love to hear from you.

Where You'll Work 

• This role is onsite and will require you to work from our Location in Chiba, near Tokyo, Japan daily.  

What You'll Do:

• Managing multiple teams in Logistics, ensuring coordination and efficient workflow across operations and other logistics functions.
• Maximize operational efficiency by prioritizing tasks, optimizing resource allocation, and ensuring the achievement of productivity and qualitative goals.
• Plan, prepare, and execute resource allocation to meet business demands, with a focus on achieving top-line and bottom-line goals.
• Lead work teams to provide the most efficient logistics services and continuously evaluate and implement improvements.
• Build strong relationships with external partners and collaborate with international markets to share best practices and maximize synergies.
• Constantly monitor business and logistics KPIs, quickly responding to any issues to ensure alignment with corporate goals.
• Ensure compliance with ethical standards and maintain a safe and secure workplace environment for all team members.

What You'll Bring:

• Hold a bachelor's degree in business, Supply Chain, or Engineering, or an equivalent qualification with substantial experience in related fields.
• Possess over 10 years of operational experience within large logistics centers, leadership and industry expertise.
• Demonstrate strong leadership capabilities in guiding teams to align with company objectives and foster a goal-oriented work environment.
• Exhibit exceptional communication skills for superior customer service and international collaboration.
• Leverage expertise in quality control and process improvement to enhance operational efficiency and performance.
• Manage strategic projects effectively, focusing on cost reductions and financial target alignment with company goals.
• Fluent in English and Japanese is a MUST HAVE, ensuring seamless communication and cooperation across local and international markets.

What's next?
If you are ready to take on this challenge and join us in this unique opportunity, we would love to hear from you Please apply with your resume and a cover letter detailing your relevant experience and motivations for moving to Japan.
#'LI-KK1

Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.