Implementations Director

We are seeking a dynamic and experienced Implementation Director to lead our process implementation and optimization efforts for our warehouse sites in Germany.

The Director of Implementation & Operational Excellence is responsible for standardizing and optimizing GXO's automation deployment processes by applying consistent best practices and driving a unified "One GXO" approach. This role leads a team focused on continuous improvement, enhancing efficiency, reducing costs, improving service quality, and delivering measurable results through effective strategy execution. The role reports into the Managing Director Germany.

What you'll do on a typical day:

Develop and Maintain Implementation Playbook:

• Create and continuously improve a best-in-class implementation playbook, incorporating internal and external best practices, standardized processes, and step-by-step guidance

Reporting & Insights:

• Own global reporting on deployment timelines and KPIs through dashboards and data analysis to support strategic decisions

Implementation Support & Expertise:

• Provide subject matter expertise, mentor teams, and support regional implementations to ensure consistent application of best practices and measurable success

Continuous Improvement & Community Building:

• Drive continuous improvement initiatives, build a cross-regional expert community, foster knowledge sharing across the enterprise

Project & Client Leadership:

• Lead end-to-end implementations, manage timelines and budgets, coordinate cross-functional teams ensure successful client onboarding and solution delivery

Risk & Performance Management:

• Identify risks, define success metrics, conduct post-implementation reviews, and ensure smooth handover to operations

What you need to be successful:

At a minimum:

• Bachelor's in engineering or any other related field
• Extensive experience leading Operational excellence in global roles
• Proven experience in building best-in-class processes and standards
• Strong background in Automation

Preferrable skills:

• Strategic thinking, critical and analytical mindset
• Process mindset, methodical in approach
• Influential leadership skills (with and without authority levels)
• Teamwork and collaboration
• Problem-solving skills
• English and German verbal and written communications skills to work effectively with stakeholders
• Organizational agility skills, innovation skills, curious mindset
• Global mindset, respect for procedures and standards
• Lean Six-sigma, Kaizen, Shingo or any other related methodologies qualification

Unlock the potential of your future

Your work environment

Working at GXO Logistics means working in a dynamic and international organization. A fascinating environment with plenty of room for personal input and development. Employees at GXO Logistics are in charge of their own success. Whatever your position at GXO Logistics, you will face new challenges every day, which will enable you to develop optimally. We support you in your development, so that you can contribute to the entrepreneurship of our organization.

GXO Logistics offers advanced supply chain solutions for the world's most successful companies in many industries, like e-commerce, food & retail and industrial multinationals.

Want to know more about GXO Logistics?

Watch the video below or visit our website

In short, this is the next place you want to work

For more information, please contact Marcello Cedrola (Executive Recruiter, Europe), he can be reached via

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.