Global Director

About DP World

Trade is the lifeblood of the global economy, creating
opportunities and improving the quality of life for people around
the world. DP World exists to make the world's trade flow better,
changing what's possible for the customers and communities we serve
globally.  

With a dedicated, diverse and professional team of more than
111,000 employees from 159 nationalities, spanning 77 countries on
six continents, DP World is pushing trade further and faster
towards a seamless supply chain that's fit for the future.

We're rapidly transforming and integrating our businesses --
Ports and Terminals, Marine Services, Logistics and Technology –
and uniting our global infrastructure with local expertise to
create stronger, more efficient end-to-end supply chain solutions
that can change the way the world trades.

What's more, we're reshaping the future by investing in
innovation. From intelligent delivery systems to automated
warehouse stacking, we're at the cutting edge of disruptive
technology, pushing the sector towards better ways to trade,
minimising disruptions from the factory floor to the customer's
door.

DP World is on a mission to transcend boundaries and bridge the
gap between all nations and cultures – not just in what we do
but also in how we behave.

We are dedicated to creating a culture where everyone feels
respected, supported, and empowered to reach their full
potential. We believe that embracing inclusion and diversity,
drives innovation and growth and helps us connect people,
businesses, and societies. Free minds and different
perspectives are changing our world, and together we
can change what's possible.

The DP World family comprises of syncreon, Imperial and
P&O.  

WE MAKE TRADE FLOW 

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Development and implementation of an enhanced Integrated
Management System to meet the requirements of corporate ISO
registration across Logistics. Mitigation of business risks through
establishing quality standards, protocols and processes that will
assure a quality performance Assurance of compliance with all
accreditation standards in CL including ISO, VDA, HACCP, GDP and
SQAS Definition and monitoring of KPIs across quality assurance,
quality controls compliance and cost of quality.

• Design and Develop DP world CL Quality Program, strategic
  plans, policies and processes to establish a world class quality
  management system for Contract Logistics.
• Create, Cascade and execute DP world Quality Strategic plans,
  policies and processes within the region through both compliance
  and GSA/process auditing.
• Provide specialist training on Quality Assurance including ISO
  maintenance, RCCA investigation, claims investigation and trending,
  statistical process controls, Quality planning and change
  mgmt.
• Deliver effective training to ensure awareness and knowledge of
  contract logistics quality standards and updates to the quality
  management system.
• Provide specialist Quality direction to the bid teams for new
  RFQs.
• Establish and deploy Quality adjacent standards in partnership
  with Group/Corporate departments, including processes and controls
  that result in achieving the business Key Results in areas such as
  quality, change management, training, business risk, business
  continuity, reduction of costs from nonconformance, waste
  reduction, and on-time delivery.
• Recommend and implement strategic changes in the Quality
  strategy regionally and globally; establish standard tools and
  visible management guidance to maintain best practices.
• Build, develop, mentor and manage the global CL quality team
  including documentation mgmt. specialists, trainers and
  administration managers.
• Provide leadership for problem resolution to facilitate faster
  improvements and improved working relationship
• Maintain and continually improve the Integrated Management
  System (IMS) including the establishment and maintenance of
  certifications for applicable standards; ISO 9001, VDA, GDP,HACCP,
  IFS, SQAS, Eco Vadis.
• Provide governance and support for Quality and training during
  Launches ensuring launch objectives are achieved.
• Design and develop new tools for Quality KPI mgmt. including
  cost of quality, claims, adherence to quality standards, change
  mgmt., OBA, accuracy tools.
• Responsible for the management and leadership of an engaged
  team, promoting collaboration and ensuring that each is developed
  and evaluated against goals and objectives which are aligned,
  specific, measurable, attainable yet challenging, realistic and
  time-bound

• Bachelor's degree required, Master preferred.
• 10+ years of experience in a Logistics industry – Automotive,
  Healthcare verticals preferred
• Experienced in leading Quality professionals in a matrix
  organization
• Experienced in the launch of new business and leading growth
  initiatives 
• Experience in Quality management within a Logistics
  Environment, preferably in automotive or GDP.
• Knowledgeable in Quality standards (ISO, VDA etc) including
  certification process
• Strong interpersonal skills and can communicate effectively
  with all groups and levels 
• Good written communication
• Lean or 6Sigma qualifications - preferred