Key Account Manager

Permanent employee, Full-time · St. Gallen, Hybrid
Our mission

Sdui Group is one of Europe's fastest-growing EdTech companies, founded in 2018 and now home to five brands with over 230 employees across multiple countries. Together, we build secure, scalable, and user-friendly digital solutions that make communication, collaboration, and learning in schools seamless.

This position sits within Pupil AG in St. Gallen, Switzerland - part of the Sdui Group. With around 50 passionate professionals, Pupil supports over 200 schools on their digital journey through its modern, cloud-based platform PUPIL.

Join us and help empower humans to transform education for a better tomorrow.

Your mission

You will expand Sdui Group's footprint in the Swiss market by winning new canton-level partnerships and strengthening existing relationships. At the same time, you will support the effective rollout and sustained use of our solutions within schools and public-sector organisations.

What you'll do

Strategic (50%)

• Identify, approach, and win new cantonal partnerships
• Develop and maintain strategic relationships with decision-makers in the public sector
• Lead or co-lead tender processes in close collaboration with the Bid/Tender Team
• Conceptualise tailored IT solutions together with internal and external stakeholders
• Represent Pupil at events, fairs, and strategic meetings
• Negotiate framework agreements and prepare proposals for strategic customers

Operational (50%)

• Manage and grow existing accounts through proactive communication and structured account plans
• Identify and execute up- and cross-selling opportunities
• Support customer onboarding and rollout phases
• Ensure accurate and complete documentation in Salesforce
• Provide structured field feedback to continuously improve product and process quality

What you'll bring

• Completed studies in economics, business, education, or a related field
• 4+ years of experience in B2B sales, ideally in SaaS or public-sector solutions
• Proven success in managing key accounts and/or complex public-sector relationships
• Experience in tender processes (public procurement) preferred
• Teaching or broader education-sector background is a strong plus
• Confident use of CRM systems (Salesforce)
• Strong consultative selling and relationship-building skills
• High IT affinity and the ability to translate technical solutions into educational value
• Deep understanding of public-sector decision-making processes
• Entrepreneurial mindset with the ability to balance strategic and operational responsibilities
• Excellent stakeholder communication - from school leaders to cantonal IT boards
• Self-motivated, structured, and goal-oriented working style
  Fluent (C2); Swiss- and/or English are a plus
• Willingness to travel within Switzerland

Where you'll be

This role is based in St. Gallen, Switzerland. Our Swiss team works on-site two to three days per week and remotely on the other days.

What we offer

• Purpose & Impact: Our group vision is to transform the everyday life of schools sustainably - Empower humans to transform education for a better tomorrow Here, you'll directly shape the future of education - one of society's most essential pillars.
• Flexibility & Balance: Flexible working hours, hybrid work several days a week, and up to 7 weeks of vacation (5 weeks standard) give you the freedom to combine work and recovery in a way that suits you.
• Growth & Learning: Dedicated learning time, access to our learning platform, training opportunities, and language courses in and English - continuously evolving.
• Culture & Collaboration: You love challenges, take ownership, and want to grow with us? Perfect We value open communication, teamwork, and an environment where every person actively contributes.
• Equipment of Your Choice: You decide which devices and tools help you work best.
• Modern Environment & Well-being: Our spacious office offers room for focus and variety - whether it's table tennis, darts, or foosball. Fresh fruit, free drinks, coffee, and tea keep you energized throughout the day.
• Team Spirit: Several times a year, we celebrate our successes and strengthen our bond through creative and fun team events.

Your contact

Sophie Marie Stahl - People Experience Manager

We're excited to get to know you The best way to apply is directly through our career portal.

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