Revenue Operations Analyst

IDnow is a leader in digital identity and fraud prevention in Europe with a mission to transform trust into the most powerful asset in the digital world, empowering enterprises with AI-driven, SaaS-based identity solutions that deliver scalable security, adaptive compliance, and real-time fraud prevention. Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability.

The company has offices in Germany, United Kingdom, Romania and France, and is backed by renowned institutional investors, including Corsair Capital and Seventure Partners. Its portfolio of international clients spans a wide range of end markets including financial services, telecommunications, travel & mobility, gaming, and other industries.

This position is based in Munich, Germany.

Ensure revenue and sales data is accurate, timely, and easy to understand. Govern all master data relevant for revenue, ensuring high data quality and consistency across systems. Build and maintain core reports and dashboards for leadership, supporting business decisions around renewals and retention.

• Govern and steward all master data related to revenue (customers, contracts, products, pricing) in CRM and billing systems; define data standards, validation rules, and quality controls & manage documentation of the same. Transform CRM and billing data into clear, reliable reports (ARR, pipeline, win rates, renewals/retention).
• Maintain the "single source of truth" for revenue metrics across Sales, Finance, and leadership.
• Own and update Management KPI Dashboards in Tableau for Lead to Order; co-own Order to Cash dashboards with Finance.
• Regularly health check data processes behind reports, triggering adjustments with Sales Operations and RevOps as needed.
• Maintain essential dashboards for leadership (forecast vs. target, renewal calendar, at-risk renewals).
• Spot and coordinate fixes for data issues (missing fields, duplicates, broken links) with RevOps and Sales Ops.
• Partner with Revenue & Pricing Operations on forecasting tools and inputs; collaborate with Finance on plan vs. actuals.
• Support ad-hoc reporting and analysis requests from commercial leadership; communicate dashboard changes, data issues, and process enhancements to stakeholders.

• 3+ years of experience in Revenue Operations, Sales Operations, Business Operations, or a similar analytical/operational role, preferably in a fast-paced SaaS or high-growth technology environment.
• Proven ability to thrive in dynamic, rapidly changing business settings with shifting priorities and requirements.
• Demonstrated track record as a self-driven, self-motivated individual contributor who can work autonomously, proactively identify opportunities, and take ownership of projects from start to end.
• Strong analytical mindset, with hands-on experience using Salesforce (mandatory), and preferred experience with Tableau and HubSpot.
• Advanced skills in SQL and working knowledge of Python for data analysis and automation.
• Excellent communication and stakeholder management skills; comfortable collaborating across sales, marketing, finance, and BI teams.
• Experience in master data stewardship, data governance, or data quality initiatives is highly desirable.
• Passion for operational excellence and continuous improvement. Relevant Certifications (Highly Desirable):
• Salesforce: Salesforce Certified Administrator (mandatory), Salesforce Advanced Administrator, Data Architect, Platform App Builder, Tableau CRM & Einstein Discovery Consultant
• Tableau: Tableau Desktop Specialist, Tableau Data Analyst
• HubSpot: HubSpot Reporting Certification, HubSpot Data Management Certification
• Fluent English is required. Additional knowledge of German and/or French will prove useful.

Relevant Certifications (Highly Desirable):

• Salesforce: Salesforce Certified Administrator (mandatory), Salesforce Advanced Administrator, Data Architect, Platform App Builder, Tableau CRM & Einstein Discovery Consultant
• Tableau: Tableau Desktop Specialist, Tableau Data Analyst
• HubSpot: HubSpot Reporting Certification, HubSpot Data Management Certification

• Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions.
• We value personal and professional development: make full use of Udemy, our training platform with 24/7 access and unlimited content/course consumption incl. certification.
• We make your remote work comfy: we provide support on equipment and offer flexible working hours.
• We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect outside of work.
• May your family require your attention or other reasons apply: use the benefit of our paid special leave days.
• Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our Workcation possibilities.
• In addition to the perks & benefits above, we offer specific benefits that differ between our locations.

IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation.