Strategic Solution Engineer

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.

What is a Solution Engineer?
Also known as a "Presales Consultant," "Sales Consultant," or "Sales Engineer", our team is looking for curious candidates with a real passion for technology to join our Solution Engineering team. We are deeply passionate about customer success, our technology, solutions and our business. We deliver strategies and solutions that fuel growth by capturing the C-Suite's mind share, budget, and wallet share in every account: accelerating new customers, growing deals and extending the platform.

We partner with our sales team to drive new business and help companies reach their growth goals. While selling value is our main focus, we intend to engage in discussions around process improvement and best practices to help our customers succeed. Our team thrives on collaboration from our diverse professional and educational backgrounds, mentorship and professional development while maintaining a positive work/life balance through passion, ingenuity, and integrity, fostering a culture of openness and fun

Your role as a Solution Engineer
The Solution Engineering team is organized into several industry and specialist teams based on industry they are selling into, in this case we are looking for a Solution Engineer in our Manufacturing team.

A typical day of a Solution Consultant consists of the following:

• Liaise with your sales counterpart "on eye level" to develop new/existing businesses or account strategy.

• Lead discovery sessions with your customers to understand/identify pain points as a basis to build an innovative solution based on the Salesforce technology stack.

• Clearly articulate the value of Salesforce to customers at all levels, examples include; Administration/IT Staff, managers and "C" level executives.

• Create memorable positive experiences for your customers, using empathy, story telling, immersive demo techniques, etc.

• Leverage your technicals skills to build innovative art of the possible demo solutions and establish a trusted relationship to the technical stakeholders on customer side.

• Orchestrate an extended Solution Consulting team while building e.g. Multi-Cloud solutions for the customer.

• Use your business knowledge to identify Manufacturing challenges and trends and develop tailored Salesforce value propositions

• Represent Salesforce during Marketing or Partner Events (e.g. Industry demos, industry specific discussions/use cases).

• Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.

Personality Attributes/Experience:

This role is perfect for someone who likes to work with people, is able to think strategically, interested in technology / digitalisation, interested in continuous learning and has an understanding of what challenges our customers are facing today.

• Track record of presales / solution engineering, consultancy, product management or software delivery preferable in a context of complex enterprises.

• Understanding the unique business requirements of customers and translating/presenting those needs into a compelling vision and roadmap for our customers.

• Ability to translate customers' needs into a compelling vision and roadmap.

• Solid oral, written, presentation, communication and relationship skills.

• Good and empathetic listener, laser-focused on customer success.

• Proven time management skills in a dynamic team environment.

• Ability to work as part of a team to solve problems in dynamic, energizing environments.

• Inquisitive, practical and passionate about technology.

• Mindset of curiosity: likes to be the first to know something and why and how things happen.

• Good at explaining ideas and finding ways to keep people's attention.

• Willing and able to travel

• Related Bachelor's degree or relevant work experience

• Fluent German & English

Preferred Qualifications:

• This role is focused on the Manufacturing industry so prior experience in this vertical is preferable but not mandatory.

• Experience with Salesforce or other leading business applications is preferred

• Minimum of 8 years working experience with large-scale, high-volume SaaS, PaaS, or other cloud provider environments

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

We warmly invite applications from individuals with a severe disability status (Schwerbehinderung). Salesforce is committed to equality and creating a workplace that reflects society. We set ambitious goals for representation, emphasize accessibility and inclusion, and continuously learn and improve. Learn more about our inclusion initiatives here ). In 2019, Salesforce joined The Valuable 500 to champion disability inclusion in business leadership.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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