Senior Business Process Manager

TecAlliance interconnects global automotive aftermarket data and knowledge from order to invoice. With over 900 colleagues working in 140 countries, we are owned by 34 automotive companies like Bosch, Continental, Rheinmetall, and ZF. We act as an information hub and process facilitator for them, ensuring standardized processes that help clients save costs (process and indirect costs) and time through efficient processes enabled by our software.

Join us as our new Senior Business Process Manager (m/f/d) and take the lead in driving process excellence across our global operations. In this role, you will shape, harmonize, and optimize business processes, ensuring consistent quality and efficiency throughout the organization with a strong focus on our entities in EMEA. You'll play a key role in ISO 9001 certifications and process oriented internal audits while fostering a culture of continuous improvement and compliance.

• Systematic improvement and development of processes.
• Manage and harmonize business processes globally.
• Document the Quality Management System.
• Audit and monitor the process owner's introduction.
• Lead internal and external audits for ISO certification.
• Prepare and support ISO 9001 certifications of new entities alongside the overall Internal Audit strategy.

• University or equivalent degree in Business Administration, Industrial Engineering, Business Informatics, Quality Management or related technical/scientific fields. Or alternatively a vocational qualification with additional training in quality or process management.
• At least 3+ years (or 5+ years, if no university degree) of proven professional experience in process optimization, process-related project management, quality management and process modelling.
• Experience in performing internal audits and/or audit management.
• Excellent knowledge of ISO 9001 standards, knowledge of ISO 27001 is beneficial.
• Quality Management training is a plus.
• Strong analytical and problem-solving skills with a solid understanding of business processes.
• Excellent intercultural, social, and communication skills.
• Proficiency in German and English (minimum B2 level), both spoken and written.
• Experience in working with process management software (e.g. Stages, Visio, Camunda).
• Confident use of the MS Office applications Excel, Outlook, PowerPoint and Word.
• Willingness to travel up to approx. 20% of the time.

Remote or hybrid: we work 80-100% remotely; however, we have regular on-site team events.

Structured Onboarding: you receive an individual onboarding plan, have multiple onboarding days in the beginning, and a wealth of e-learning, training, and documentation besides your team at your disposal.

‍ Set-up: for this we will provide you with a tailored tech set-up (Dell devices, the standard remote package includes a notebook, 2monitors, headset, mobile phone, mouse + keyboard, docking station).

Balance job & life: Flexible working hours: you decide where and when you work.

Culture:

‍ Kununu Top Company since 2022: we're proud to state that our score currently sits at 4,2/5 score with an 85%+ recommendation rate.

We value ownership, cooperation, entrepreneurial thinking & and self-reflection in order to communicate effectively as ONE team.

Team culture is Key We have fun at work and beyond: There is always something to celebrate and regular team events.

Come as you are - do you prefer T-shirts over a shirt? Great.

Your contribution matters: shape our value-driven culture and agile transformation together with your colleagues – we're curious, want to go one step further, build further trust together, and join forces to tackle our challenges as a team.

• that TecAlliance can only consider candidates for employment who are legally authorized to work in a country listed in the job posting, where we have an established legal entity and payroll system. Unfortunately, we are currently unable to hire candidates who require relocation, visa support, or are located outside of that country. Of course you can apply, if you hold a work permit and are willing to / or already moved to the country. Thank you for your understanding.
• that it is not possible to work outside of the country you are applying for. Meaning that, if you apply e.g. for Germany, you must work from within Germany. It is not possible to work from abroad. You can work at any location within the borders of the listed country, unless the job posting specifies a certain City.