IT Operations Lead

Build the Market Leader in Satellite Analytics with us at LiveEO

LiveEO is a fast-growing Series B company in the geospatial analytics industry, providing satellite-based infrastructure monitoring solutions that help energy and railway companies detect risks, prevent outages, and increase safety.

As the
IT Operations Lead
, you will own the integrity, reliability, scalability, security, and cost-efficiency of LiveEO's internal IT environment. The Workplace IT team is the primary point of contact for more than 160 employees worldwide for all workplace technology, including hardware (with a focus on provisioning and de-provisioning laptops and peripherals) and company-wide software. You will lead, coach, and develop the team, set priorities, and drive both day-to-day operations and long-term planning. You will also be responsible for vendor management and key aspects of compliance with SOC 2 Type II and ISO 27001 frameworks. This is a "player-coach" role that combines management responsibilities with hands-on operational work.

Your challenge

• Lead and support the Workplace IT team to achieve shared goals and effectively prioritize work
• Prioritize and plan both day to day operational tasks and longer term infrastructure initiatives
• Manage a diverse set of vendors across technical, administrative, and commercial dimensions
• Own budgeting and cost control for hardware and software purchases
• Lead the company wide transition to a modern MDM and IdP solution
• Design and operate an IT helpdesk model that supports a globally distributed workforce
• Align and harmonize tooling choices across teams, balancing local needs with company wide standards
• Balance innovation and experimentation with secure, controlled endpoint management
• Shape, document, and continuously improve internal IT processes and policies
• Manage software license needs and utilization while staying within budget
• Ensure office IT infrastructure is reliable, secure, and fully operational
• Own selected SOC 2 Type II and ISO 27001 controls related to Workplace IT

Your profile

• Deep understanding of endpoint management (especially mobile) and identity provider (IdP) systems
• Proven experience leading large scale organizational technology transitions
• Excellent written and verbal communication skills in English, plus good working proficiency in German
• Experience working in a highly diverse, multicultural environment
• Strong understanding of information security principles
• Experience with budget management and hardware and software inventory management
• Experience working with SOC 2 Type II and or ISO 27001 compliance frameworks
• Experience leading IT teams in an environment that combines strong governance with innovation
• Solid operational knowledge of Linux (Ubuntu LTS), macOS, and Windows
• Experience administering Entra ID and Intune
• Experience administering the Atlassian stack, especially Jira and Confluence
• Good understanding of email administration and best practices
• Good understanding of DNS fundamentals
• Experience designing and implementing internal organizational IT processes and policies

Nice to have:

• Previous experience administering Windows systems and Active Directory
• Experience administering Google Workspace
• Hands-on experience with AWS
• Basic experience with infrastructure as code (for example Terraform)
• Foundational understanding of networking concepts

Our Benefits

• The opportunity to lead a flagship product line in a high-growth, globally recognized company.
• A culture of ownership, impact, and innovation where your work directly supports climate resilience and infrastructure reliability.
• Competitive compensation, equity options, and benefits.
• A collaborative and learning environment - frequent internal workshops, knowledge sharing sessions, journal clubs and hackathons.
• Office located in the centre of Berlin Kreuzberg with free fruit, nuts and drinks.
• A diverse and vibrant international environment of 30+ different nationalities.
• We are committed to building an inclusive environment where diverse perspectives are valued and encouraged.