Head of Bike Mechanics

DescriptionUpway is a fast-growing startup building the largest marketplace for refurbished e-bikes and is now launching in Stuttgart. We are looking for a Head of Bike Mechanics / Workshop Manager (m/f/d) to manage the Upway workshop in Mannheim. The team of mechanics (>50) repairs a large number of different used e-bikes and restores them to excellent condition, so that Upway customers have a huge and high-quality selection of e-bikes at their disposal. As a Workshop Manager, you will be responsible for the entire e-bike repair process and ensure that the bikes are delivered in outstanding quality. You will also be responsible for building the team of mechanics and leading them by setting an example as a problem-solver and with your eye for detail in bike repairs. You and your team will work undisturbed and without customer contact in a well-equipped workshop where the focus is exclusively on the bikes. Thanks to the wide range of different e-bikes (speed bikes, mountain bikes, city bikes, cargo bikes; heavily used to almost new), the work remains varied and challenging.Your Responsibilities as a Head of Bike Mechanics:You build a successful team of mechanicsYou take over the management of the teamYou are responsible for the inspection, repair and quality control of a wide variety of e-bike brands and modelsYou and your team will prepare e-bikes for delivery to our customers and keep the existing fleet in good conditionYou contribute your expertise in hardware and software and work to continuously improve our service and our e-bikesYou are an essential part of our team and contribute your ideas for the optimization of the workshop and the operational businessThe skills you bring:You have experience as a bicycle mechanic, two-wheel mechanic, two-wheel mechatronics engineer, car mechanic or have mechanical/craftsmanship experience in a similar fieldIdeally, you have a relevant technical qualification, but we also welcome career changers with a strong understanding of (e-)bike repairs.Strong organizational skills and an enjoyment of precise working.A passion for experimenting with new repair processes and continuously improving them.Prior experience leading a team or taking on responsibility as a senior mechanic.Good German and/or English language skills.Benefits:Upway is a flat-organized team of highly motivated and talented people passionate about rapid growth and excellence.You are part of a rapidly growing startup right from the startYou can help build and design your workplaceYou'll have predictable working hours with a standard Monday to Friday schedule, unlike the industry's usual Saturday shifts.You are surrounded by a strong and ambitious team that wants to build something big togetherYou'll have a lot of freedom and can take on as much responsibility as you feel comfortable with. This will allow you to develop quickly.You'll build and lead a team of mechanics and cycling enthusiasts. This challenging challenge will allow you to grow tremendously.Bureaucracy and slow processes do not exist with us You work flexibly and solution-oriented and do not have to wait long for important decisions.You will work on a huge selection of different bicycles, so you will always have variety in bicycle types, models and brandsYou will work with the best equipment we can get, so you will always have the tools you need to solve any problemYou will become an absolute professional in the e-bike market because you have seen almost every bike in your workshopYou will receive a competitive fixed monthly salaryYou receive shares in the company in the form of stock optionsYou benefit from a 15% discount on an e-bike from our shop per year.About UpwayAt Upway, we are making electric mobility accessible to everyone. We are looking for high intelligence, high energy and high integrity people to join us on an exciting journey and reshape mobility with us.Our mission is to make e-bikes the norm, redefining how the world moves. As the global leading platform for certified pre-owned and refurbished e-bikes, we proudly serve customers across nine countries, including France, Germany and the US.We are an international company and operate from Paris, Antwerp, Berlin, Dusseldorf, Los Angeles, Amsterdam and New York. In just three years, we achieved a fast paced growth, ambitious expansion and secured $65M+ from leading investors, including Sequoia, Exor Seed, Korelya Capital & GFC.