Project Engineer IT-Support

vor 10 Stunden


Berlin, Berlin, Deutschland Verkehrsautomatisierung Berlin GmbH Vollzeit 40.000 € - 60.000 € pro Jahr

Ihre Aufgaben:

  • First- und Second-Level-Kundensupport für unsere Produkte
  • Aktive Kundenkommunikation
  • Produktinstallation, Konfiguration und Aktualisierung von Softwarelösungen
  • Schulung unserer Systeme beim Kunden
  • Eigenständige Fehleranalyse bei Softwareproblemen
  • Dokumentation von Störungen und Lösungen im Ticketsystem
  • Erstellung und Aktualisierung von Dokumentationen und Handbüchern
  • Durchführung von Softwaretests, Dokumentation der Testergebnisse und Freigabe von Software

Was wir uns wünschen:

  • Abgeschlossenes Studium in der Fachrichtung Informatik, vergleichbare Studienrichtungen, eine erfolgreich abgeschlossene vergleichbare IT-Qualifizierung oder eine erfolgreich abgeschlossene Berufsausbildung im IT-Bereich
  • Mindestens zweijährige Praxiserfahrungen im Bereich Systembetreuung und Kundenservice, gern auch in Systemintegration und Systemtest
  • Fähigkeiten im Bereich der Kommunikation mit Kunden
  • Erfahrung in der Arbeit mit Datenbanken, insbesondere Oracle, MSQL und PostgreSQL wären von Vorteil
  • Betriebssysteme: Windows, Windows Server, Linux und Linux Server
  • Erfahrungen im IT-Umfeld, z.B. Netzwerk, Virtualisierung, Scripting, Dienste und Monitoring mit NAGIOS
  • Kenntnisse in Atlassian Tools (Jira, Confluence)
  • fließende Deutsch- und Englisch-Kenntnisse
  • Reisebereitschaft

Was wir bieten:

  • Unbefristetes Arbeitsverhältnis
  • Möglichkeit auf Homeoffice und flexible Arbeitszeiten im Rahmen der Einsatzplanung
  • 30 Tage Urlaub
  • Mitarbeiter-Events
  • Betriebliche Altersvorsorge
  • Vermögenswirksame Leistungen
  • Weiterbildungsmaßnahmen
  • Unfallversicherung

Ihr Ansprechpartner:

Schicken Sie bitte Ihre vollständigen Bewerbungsunterlagen in digitaler Form mit Angabe des frühestmöglichen Eintrittstermins und Ihrer Gehaltsvorstellung an



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