CRM & Salesforce Operations Specialist (f/m/x)

vor 2 Wochen

Frankfurt am Main, Hessen, Deutschland Tatenwerk Frankfurt GmbH Vollzeit

Our client, your new Employer:

Seize the opportunity to advance your professional career as a
Salesforce & CRM Specialist (m/f/x)
at a globally active company in the automotive sector

The role
Salesforce & CRM Specialist (m/f/x)
focuses on the deployment, optimization, and performance management of Salesforce solutions across multiple markets. You will enable data-driven customer engagement by combining project coordination, CRM analytics, and dashboard management.

Location: Frankfurt am Main | Scope: Fulltime, 40 weekly hours | Type: Qualified personell leasing

You can look forward to the following benefits:

  • An annual salary between € (grading according to experience and qualifications) plus additional benefits
  • Flexible working hours and home office options (hybrid model, up to 2 days home office per week)
  • In-house canteen
  • Individual development and career opportunities

Your tasks:

  • Support the implementation and operation of Salesforce solutions across markets, ensuring alignment with business requirements
  • Build, maintain, and enhance dashboards to track CRM performance and delivering actionable insights to stakeholders
  • Analyze large datasets to identify trends, opportunities, and areas for improvement
  • Ensure data integrity and compliance with privacy regulations
  • Collaborate cross-functionally to optimize CRM processes and support multi-market initiatives
  • Assist with project coordination, documentation, and scheduling

Your profile:

  • University degree in Business Administration, Business Informatics, Data Analytics, or a related field; a Master's degree is a plus
  • Practical experience with Salesforce or other CRM platforms
  • Experience supporting system operations and process optimization, ideally across multiple markets
  • Ability to create dashboards, analyze data, and provide actionable insights for decision-making
  • Strong project management and organizational skills, familiar with tools like Jira, Confluence, or Miro
  • Excellent written and spoken English
  • Understanding of data quality, integrity, and privacy compliance

Please note our data protection declaration in accordance with DSGVO, which you can find

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