Director, Product Management AI

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

Responsibilities

As a Director of Product Management (all genders) for TeamViewer AI, you'll actively drive the company's AI-driven future. TeamViewer AI focuses on forefront AI solutions for Autonomous Endpoint Management (AEM), Remote Connectivity, and Digital Employee Experience (DEX). You'll direct and build a motivated team of Product Managers and Owners, driving a core strategic pillar across the organization. Your role spans the full product lifecycle from market analysis and strategy to execution and go-to-market as well as deeply immersing you into the commercial processes. You'll direct backlog execution, testing, make release decisions, and work directly with strategic customers on requirements and roll-outs. You will regularly report to the Senior Leadership Team of Teamviewer about the latest developments in AI and make recommendations on investment strategy

• Create and own the product strategy for AI at TeamViewer. Build and execute a long term roadmap and drive the creation of business cases.

• Align a marketing and commercial strategy for AI.

• Formulate and communicate the product requirements for TeamViewer AI, direct the product backlog, create ideas for new features and use-cases based on in-depth discovery work with strategic customers.

• Work out a data driven approach on measuring and adapting the product strategy.

• Specify the Use-Cases and Requirements, support the delivery and launches, and continuously observe the success of the Product and translate your insights into improvements.

• Work across the organization with stakeholders from R&D, Product Management, Marketing, Sales, Solution Delivery and Business Development.

• Translate industry AI trends into Endpoint Management needs to deliver context-aware recommendations and insights for IT admins and end users.

• Automate End-Point Management and DEX: Apply generative AI to record sessions, generate recommendations and automations, and continuously update a self-help knowledge base and drive faster issue resolution to boost employee experience.

Requirements

• University Degree in Information Technology, Data Science, Business or related field.

• Strong analytical and strategic thinking skill. Out-of-the-box thinker.

• Proven Track record of leading strategic product initiatives in the AI space. Strong leadership experience of leading multi-skilled teams.

• Experience with user experience design and end user application of AI

• Expert level in product and project management.

• Ability to work in a senior leadership team.

• Good Understanding of Endpoint Management, Remote Connectivity and DEX solutions.

• Deep Knowledge of current AI, LLM and Machine Learning technology

• Customer centricity, experience in directly working with customers and partners in the software development cycle.

• Very good understanding of data management concepts and lifecycle (data ingestion, governance, enrichment, value creation).

• Fundamental knowledge of Data Science and analytics, with the ability to translate between data-driven opportunities and product requirements.

• Having worked with agile software development methodologies.

• Excellent communication and presentation skills.

• Fluent in English; German is a plus.

What we offer

• Onsite Onboarding in our HQ office for an optimal start

• Great compensation and benefits packages including company achievement bonus and company stocks, regular salary reviews

• Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer

• Public transport friendly offices

• Option to lease an e-bike

• Special terms for local gyms

• Access to Corporate Benefits platform with many discounts

• Regular Team events and company-wide celebrations

• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches

• Hybrid and Flexible work time with up to 60% home office

• Work From Abroad Program allowing up to 40 days of work outside your contracting country

• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.