Head of Service Project Management

Job Description Summary
Job Description
GE Vernova
is facing a momentum of hypergrowth, and we are currently scaling up our teams, creating others from scratch, und bringing our industry to the next level. Join us on this mission

The
GE Vernova Power Transmission
business line in
Kassel
, Germany, is part of a global network focused on providing advanced solutions for the efficient transmission of electrical power. This business line typically offers a variety of products such as high-voltage transformers, switchgear, and power cables, along with cutting-edge technologies that ensure the reliable functioning of electrical grids.

If you want to be part of a major adventure at the heart of the energy transition in Europe and have a passion to drive large & complex projects with multi-cultural international teams, we want to hear from YOU

Your Mission:
As Head of Service PM, YOU will lead and define the strategic execution of Service Projects; ensuring timely delivery, customer satisfaction, and budget adherence. This role includes robust operational processes, EHS, quality systems, and standardizes operating models & tools throughout the OTR (execution) cycle.

You will lead our GE Vernova portfolio across
Germany & Benelux
regions. The current team set up you will be leading is around 12 FTEs plus 7 contractors (and growing).
Ideally, you are based close to Kassel, or willing to travel 2-times weekly to our site if based in other location.
Main Responsibilities & KPIs

• Customer communication and satisfaction
• Sales pacing, respecting revenue recognition rules
• Project portfolio reviews (around projects)
• Support to project execution, facilitate contact with Sales within the Region
• Margin deviation monitoring and approval
• Manage risk and opportunities
• Cash collection (overdues, retention)
• Consistency, alignment and efficiency across all direct departments
• Reinforce PM competencies (communication, planning, cost assumptions, sales planning, contract management)
• Continuous communication and delivery alignments across all departments including workshops
• Improve contract management, with strong RoE (Return on Equity) about T&Cs of contracts

Main KPIs

• Quarterly sales, margins, cash-in and finished goods
• Request kept, order overdues (shared with Global Supply Chain function)
• Under / Over-recovery of the direct hours (ensure that all salaries, facility management costs, cars, tools are sufficiently covered through the overhead on the hourly rate)
• Quality and Customer satisfaction KPIs

Key Requirements

• Technical graduate degree, such as production technology, process engineering, mechanical engineering, electrical engineering
• A minimum of 10-15 years of relevant hands-on experience in similar tasks
• At least 5-7 years of experience as a manager with personnel responsibility
• Strong knowledge of Portfolio management, PM worklows, lean processes, and continuous improvement methodologies
• Product knowledge of our industry or/and High Voltage Products is highly valued (circuit breakers, hybrid switchgears and Instrument transformers)
• Knowledge in the field of ERP (Enterprise Resource Planning) processes
• Understanding and interpretation of business key performance figures
• Fluency in English and German (written & spoken)
• Outstanding cross-functional collaboration within matrix environments
• Secure interpretation of regulations, standards and specifications
• Secure handling of SAP (Focus on Project Management and Engineering)
• Proficiency of MS Office applications (eg. Excel, Powerpoint)
• Openness to national and international travels (around 15% yearly within the region)

Desired Requirements/Soft Skills

• Reliable behaviour towards internal and external business partners
• Analytical, conceptual and strategic thinking
• High sensitivity for corporate and leadership culture
• Personal responsibility, creative willing and goal orientation
• Polished communication skills and social skills

Why We Come To Work
At
GE Vernova,
our employees are always up for the challenge - and we're always driven to find the best solution. Our projects are unique and interesting, and you'll need to bring a solution-focused, positive approach to each one to do your best. Surrounded by committed, loyal colleagues, if you can dare to bring your ingenuity and desire to make an impact, you'll be exposed to game-changing, diverse projects that truly allow you to play your part in the energy transition.

What We Offer

• Professional Growth: Dynamic team, extensive resources, and training for skill development
• A Booming industry with Cutting-Edge Projects: Involvement in high-profile, innovative projects
• Global Exposure: Collaboration with a diverse, global network of industry experts
• Collaborative Environment: Supportive culture fostering creativity and teamwork
• Career Advancement: Opportunities for leadership and career growth within the organization
• Competitive compensation package plus corporate benefits

**Additional Information*
*Relocation Assistance Provided:
No

• This is a remote position