Director Product, Global Payments

As the world's pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe's largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Be our next Hero - Join the world's leading local delivery platform.

We are on the lookout for a Director - Global Payments Product (all genders) to join our Fintech Product team and deliver best-in-class payment experiences for customers across the world. 

As a Director in the Global Payments Product team, you will be responsible for the suite of products and services that power and optimize billions of annual transactions across over 65 countries across the world. You will define and deliver an impactful roadmap of global capabilities, align strategic priorities and tactical execution across global and regional product teams, and benchmark successful execution both within and outside the Delivery Hero family of brands. You will partner closely with senior Business and Engineering leaders to deliver step-change to Payments growth, cost optimization, and customer experience. This role reports to the Senior Director, Financial Service Product and directs a team of Product and Operations leaders, in addition to working closely with Business, Engineering, Data, Compliance, and other key functional stakeholders.

Be part of building the financial backbone of Delivery Hero. You'll develop products that empower millions of customers and merchants, from seamless payments to innovative financial solutions like wallets and credit. Your work will support our path to profitability by creating financial flexibility for users and enabling smooth transactions across our markets.

If you're a skilled leader of global products and organizations who is eager to deliver solutions and hungry for a new adventure, an international workplace is waiting for you in the heart of Berlin

Your mission:

• Leadership & Team Building: You will lead and develop a team of approximately 10-15 Product Management and Product Operations professionals, with shared responsibility for a multi-functional Payments team of nearly 100 people.

• Product Strategy & Execution: You will shape, drive, and deliver Delivery Hero's global product vision for payment processing and payment orchestration. To do so, you will develop a compelling multi-year roadmap that is aligned with Delivery Hero's strategic and financial objectives, as well as with senior leaders across the company's family of brands. You will make the right tradeoff decisions in a dynamic and resource-constrained environment; the quality of your decisions will be evident in your results.

• Cross-Functional Collaboration: You will partner with engineering, data, compliance, operations, and platform leaders to deliver scalable, high-performing payment solutions that drive sustainable growth and cost reduction worldwide.

• Global Transformation: You will stay on top of global market trends – e.g. API capabilities, integration with other Fintech offerings, advancements in AI/ML empowered payment orchestration, etc. – to deliver relevant products, capabilities, and features in over 65 countries.

• Delivery Excellence: You will oversee product delivery lifecycles including ideation, feature definition, discovery, development, release, and iteration. You will define and own enterprise-wide KPIs that contribute meaningfully to company strategic and financial targets.

• Thought Leadership: You are a subject matter expert in global payments and use your expertise to define companywide strategies, plans, and best practices within your scope of ownership. You contribute meaningfully to the company's broader Fintech strategy and product offering, and use your expertise and influence to raise the bar for knowledge and impact among your team.

Your heroic skills:

• Communication: You communicate with executive-level skill as a presenter, negotiator, and strategic storyteller across a wide array of stakeholders and audiences.  You are fluent in verbal and written English.

• Team Leadership: You are an inspiring, engaging, and influential leader with proven experience managing, growing, and mentoring Product professionals across geographies.

• Product Leadership: You bring 10+ years of experience in Product Management, with 5+ years leading multi-tiered teams in a global technology company.

• Domain Expertise: You bring significant experience building payment platforms at a global scale, and you use this experience to educate and influence your team and stakeholders to deliver a best-in-class product.

• History of Results: You bring a strong track record of shipping high-impact, scalable products end-to-end, and you have the results to show for it.

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you're in good shape, then we're in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we'll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

Ready to join our team? If you're excited to grow, collaborate and be part of the world's leading delivery platform, we'd love to hear from you. Apply today

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.