Senior Analyst, Commercial Services

Commercial Services Senior Analyst

• Driving transformation and innovation within Commercial Services
• Deliver market leading commercial services processes and experience
• Permanent Role based in Frankfurt

About The Role
Finding better ways to provide the materials the world needs.

We are looking for a Commercial Services Senior Analyst to be a key team member within the Commercial Services team and take ownership of contract and sales order, invoicing, trade finance and logistics activities for EMEA, as part of the Non-Bulk Atlantic businesses.

Our Commercial Services team will streamline and guide how we invest in and harness technology for Commercial. This team will modernise and digitise our manual processes, addressing pain points and focusing on initiatives to improve customer experiences.

This is a great opportunity for an innovative, hardworking individual to bring digital closer to the business, to create more synergies between teams and bring together business improvements to achieve business excellence.

Reporting to the Manager, Commercial Services Atlantic and working in a challenging and exciting environment within the Commercial team, you will

• Perform Customer sales administrative activities such as contract entry, sales orders, shipping and invoicing for medium to high complexity customers and processes to support sales and customer service
• Lead month end inventory reconciliation and accrual activities
• Identify opportunities for business process, digital and automation improvements and work with the Business Improvement team to contribute to their implementation in order to bring additional value to the CTC operations
• Provide training to new team members on the end-to-end CTC activities and processes
• Engage with key operational stakeholders by attending weekly product-based meetings to discuss and review all current and upcoming priorities, projects, and areas of focus
• Participate in projects as a product SME to represent CS requirements
• Receive and manage level 1 escalations for the product in scope, identify and implement sustainable improvements where required
• Perform the analysis of the monthly KPI and SLA performance to provide insights on top performance contributors and potential improvement points

What You'll Bring

• A commitment to the safety of yourself and your team
• Bachelor's degree in business or other related field, or equivalent work experience
• Knowledge and work experience with SAP
• Experience in CTC operations and month end closing activities, with knowledge on multiple products as an asset
• Proficiency for KPI and SLA performance analysis
• Strong stakeholder engagement skills
• Ability to work in a multi-product environment and standardized processes
• Adaptability to change and evolving deadlines

What We Offer
Be recognised for your contribution, your thinking and your hard work, and go home knowing you've helped the world progress.

• A work environment where safety is always the number one priority
• A competitive salary package with annual cash incentive awards for eligible employees
• Career development & education assistance to further your ambitions
• Access top tier family-friendly health and medical programs and pension plan
• Wellbeing benefits
• Generous Rio Tinto employee share program
• Employee Assistance Program
• Ongoing individual wellbeing support for you and your family for personal and professional matter
• Leave for all of life's reasons (vacation/annual, paid parental, sick leave)

Where you will be working
The Commercial group is focused on maximising the value of our products, growing value in the marketplace through partnership with the company's customers, suppliers, product groups and Group functions. Headquartered in Singapore, and integrated with Rio Tinto's assets, hubs, and offices globally, Commercial's purpose is to provide the commercial insights to drive value along the mine-to-market value chain. Commercial incorporates and utilises the knowledge and capabilities of the global Sales & Marketing, Procurement, and Marine & Logistics organisations, supported by the Market Analysis, Commercial Treasury and other functions, to ensure our approach to business is driven by a commercially astute and innovative mind-set.

Application Deadline October 29th, 2025
Please note, in order to be considered for a role you must complete all pre-screening questions.

"Rio Tinto reserves the right to remove job postings prior to the stated closing date, therefore, if you are interested in applying for this vacancy please submit your application as soon as possible."
About Rio Tinto
Rio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.

We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs – striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can't do it on our own, so we're focused on creating partnerships to solve problems, create win-win situations and meet opportunities.

Every Voice Matters
At Rio Tinto, we particularly welcome and encourage applications from Indigenous Peoples, women, the LGBTQIA+ community, mature workers, people with disabilities and people from different cultural backgrounds.

We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.