Field Service Engineer
vor 4 Stunden
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
Team Manager Service OperationsKey responsibilities
As a Service Engineer, you will support the common ABB process control systems (800xA, Freelance, AC800M, Melody) at our customers sites according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point while delivering quality and satisfying customer service.
In this role, you will be responsible for providing routine maintenance and on-site or remote technical support.
You will be mainly accountable for:
Performing service tasks like installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.)
Provision of on-site or remote technical support in the event of process control system/automation malfunctions
Enhancement and modernization of existing process control systems
Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines
Creating and maintaining strong relationships with customers, appreciating their needs and providing specialist assistance and solutions
Actively participate in automation projects from installation of the process control system to programming and commissioning of the process control system at the customer site
Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future
Identifying opportunities to develop new service applications, equipment and methods
Qualifications for the role
Degree in technical studies with focus on automation technology / electrical engineering or degree as technician
Professional experience (2+ years) in the field of automation technology preferred with ABB control systems like 800xA, AC800M, Freelance or Melody
Sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing of insert specific product and industry/sector
Good IT knowledge with Windows operating systems, PC hardware, network technology as well as cybersecurity
Ability to travel to domestic sites and a valid car driving license
Collaborative and solution-oriented work style as well as strong communication skills
Fluency in German and good written and spoken English.
Benefits
Company pension plan
Employee assistance program
Family care leave
Learning and professional development opportunities
ABB children's holiday home
Please note: in the case of equal suitability, people with severe disabilities and their equals are given preference.
ABB AG
Be part of something bigger. This is where progress is powered, teams initiate action, and we move the world forward – together.
Run What Runs the World.
#ABBCareers #RunwithABB #Runwhatrunstheworld
We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.
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