Workplace Experience Manager

Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. Founded in 2015, we've become the world's largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day.

At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture. Ready to shape the future of sleep with us? Let's make it happen

• Oversee maintenance and repairs of office infrastructure, ensuring all systems function smoothly and issues are resolved proactively.
• Act as the main point of contact for our landlord, contractors, and vendors, managing relationships and ensuring service excellence.
• Manage cleaning operations and train the onsite team to uphold hygiene, organization, and presentation standards across all areas.
• Implement and maintain health & safety protocols, conducting regular risk assessments, emergency drills, and compliance checks.
• Ensure full regulatory compliance with local building, environmental, and workplace laws.
• Support and coordinate renovation or office improvement projects, aligning timelines, budgets, and internal stakeholder expectations.
• Coordinate pantry supplies and office purchases, maintaining inventory accuracy, supplier relations, and cost efficiency.
• Manage occupational health services, including mandatory check-ups and wellbeing initiatives.
• Partner with the Employee Experience team to continuously improve workplace comfort, safety, and employee satisfaction.

• You have several years of experience in facilities, workplace, or office management within a fast-paced, international environment.
• You're highly organized, structured, and solution-oriented, you don't just flag problems, you fix them.
• You're confident managing vendors, landlords, and external partners, with strong communication and negotiation skills.
• You're comfortable handling contracts and coordinating with legal or procurement teams when needed.
• You care deeply about creating a positive, safe, and engaging work environment for employees.
• You're hands-on and not afraid to get involved in the details, from daily operations to larger improvement projects.
• You have good knowledge of workplace health & safety regulations and building compliance in Germany.
• You speak fluent German and English and enjoy working with a diverse, multicultural team.

• Work in a diverse, international environment with colleagues across Europe, LATAM, and APAC
• Nilo - Mental health support platform
• Pet-friendly office
• Regular team events and engagement activities
• Be part of a company transitioning from hypergrowth into a mature scale-up phase

Become an Emmie

Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up.

We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible