Field Team Manager – Black Sea Region

Location: Black Sea Region, Turkey

Travel Requirement: This role requires frequent travel across Trabzon, Erzurum, and Samsun to manage field operations and ensure compliance with quality standards.

Role Overview

This managerial position is responsible for enabling and administering field work activities, ensuring compliance with data-driven methodologies, and maintaining quality standards based on QCT Analyst insights. The role includes team management responsibilities and requires strong organisational and leadership skills.

Key Responsibilities

Field Enablement and Administration

• Support auditors via phone and chat.
• Plan and reassign store visits as needed.
• Monitor field work progress (RA, RRES, NIV, etc.).
• Conduct physical store checks and alternative controls during extraordinary periods.
• Coordinate panel controls (recruitment, TLS, PLS).
• Manage special projects and provide status updates.
• Oversee store recruitment and support recruitment activities.
• Assist internal and external clients during field visits.
• Support auditors in improving store collaboration.

Field Methodology Compliance & Quality

• Align monthly/weekly quality action plans with QCT Analyst.
• Execute on-the-ground actions based on QCT Analyst insights and reports.
• Provide feedback and status updates to Delivery Leader and QCT Analyst.

Team Management

• Manage resources (hiring, interviews, resignations, paperwork).
• Monitor KPIs and ensure compliance.
• Deliver on-the-job training and ad-hoc coaching for auditors.
• Handle hardware management (device preparation for auditors).
• Manage finance and expense reporting.

Qualifications

• College degree preferred (or equivalent experience).
• Proficiency in Turkish required; English preferred.
• Knowledge of Field Audit Methodology, CDAR tools and processes (highly desirable).
• Strong professional maturity and ability to work under pressure in a dynamic environment.
• Analytical thinking and problem-solving skills.
• Proficiency in collaboration tools (MS Office, chat software).

Additional Requirement

• Willingness and ability to travel extensively across Trabzon, Erzurum, and Samsun.
  
  Travel is a core part of this role to ensure effective field team management and compliance with operational standards.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the